Help with error: "STOP: c000026c -- unable to load device driver"

[Ed Contini]

I have a Toshiba Tecra running Win 2K, SP4.

My sound recently went out, so I attempted to reinstall the
drivers for the Yamaha DS-XG sound card that's in the laptop.

(1) When I run the installer, at the conclusion I receive an error
dialog: Caution -Driver not installed (or something like that).

(2) I then manually extracted the installer to a temp file, and tried
installing this way, but I'm got a message indicating that there
are no available drivers for my device.

(3) I was actually able to find the various .SYS ands .INF files in a
temporary InstallShield folder, so I went back through the install
process, each time directing Windows to that folder to locate
what it needed.

(4) Upon reboot, I received a blue screen with

STOP: c000026c Unable to load device driver (driver name)

I went into safe mode and uninstalled the device, so I'm able to
boot into Windows again.

I've read the MS Knowledgebase article on this error, and it tells
me to do a clean install of Win2K. I'd really rather not do this, if I
have any other viable options ---- can anyone suggest an alternative?

Thanks,

Ed

 

[James]

Greetings,

To which driver does the error message refer?

What is the device? Have you tried downloading the latest
driver from the device manufacturer's website?

Do you not have a floppy/CD with the relevant drivers from
the device manufacturer?

Which KB article did you read? The ones I found don't
mention clean installs.

Kindest regards,

James