Help mshtml.dll error

[Amiya Patanaik]

I am having a problem whenever I simply click on a .html
file Windows explorer closes
with the message:

Windows Explorer has encountered a problem and needs to
close.

Log report
Faulting application explorer.exe, version 6.0.2600.0,
faulting module mshtml.dll, version 6.0.2600.0, fault
address 0x001a23a3

Please help soon

 

[Carey Frisch [MVP]]

This can be corrected by performing a System File Check.
Go to Start > Run and type: CMD , and hit enter. In the
resulting Command Prompt window type: SFC /SCANNOW
and hit enter. Have your Windows XP CD handy as you'll
be prompted to insert it in the CD Drive.

Description of Windows XP System File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747&Product=winxp

Afterward, perform the following mainternace:

Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp

HOW TO: Analyze and Defragment a Disk in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;305781&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------

:

| I am having a problem whenever I simply click on a .html
| file Windows explorer closes
| with the message:
|
| Windows Explorer has encountered a problem and needs to
| close.
|
| Log report
| Faulting application explorer.exe, version 6.0.2600.0,
| faulting module mshtml.dll, version 6.0.2600.0, fault
| address 0x001a23a3
|
| Please help soon