Help - I can't send messages!

M

Megs

I can recieve fine.

This is the message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject '', Account: 'shawmail.gv.shawcable.net', Server:
'shawmail.gv.shawcable.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10053, Error Number: 0x800CCC0F
 
C

carmelita iten

Megs said:
I can recieve fine.

This is the message:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject '', Account: 'shawmail.gv.shawcable.net', Server:
'shawmail.gv.shawcable.net', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket Error: 10053, Error Number: 0x800CCC0F
 
G

Gary VanderMolen

I can't connect to that server either, but that could be because it
deliberately ignores attempted connections from outside the Shaw
network. Were you sending from home when that error occurred?

If not, which antivirus are you running?
 
M

Megs

Yes I was at home, didn't change anything.

Gary VanderMolen said:
I can't connect to that server either, but that could be because it
deliberately ignores attempted connections from outside the Shaw
network. Were you sending from home when that error occurred?

If not, which antivirus are you running?
 
G

Gary VanderMolen

Which antivirus are you running? Some of them are not fully compatible
with Windows Mail.
 
M

Megs

It has always worked. I have had Avast since I got my computer and email 2
years ahgo.
 
G

Gary VanderMolen

By default, Avast will include an email scanning module that can cause
trouble for Windows Mail.
Chances are, Avast antivirus was installed with its default install option.
If so, uninstall it, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning module.

While Avast is uninstalled, try Windows Mail again, just to verify that
the culprit has been found.
 
M

Megs

Still no luck

Gary VanderMolen said:
By default, Avast will include an email scanning module that can cause
trouble for Windows Mail.
Chances are, Avast antivirus was installed with its default install option.
If so, uninstall it, then reinstall, but select 'custom' install, which then
allows you to unselect installing its troublesome email scanning module.

While Avast is uninstalled, try Windows Mail again, just to verify that
the culprit has been found.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top