Help!!!!! Email in Windows Vista

N

nicepkts

For about three weeks I have not been able to get my email in Windows Vista.
I get the windows security box - - - I enter my user name and password (which
I never had to before) and then I get the following message:

Account: 'pop3.comcast.net', Server: 'pop3.comcast.net', Protocol: POP3,
Server Response: '-ERR login failed', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

Any help would be appreciated. Thank you!!!!
 
G

Gary VanderMolen

Comcast specifies the POP server name as mail.comcast.net, see
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

However, that is not causing your problem since pop3.comcast.net is
aliased to the same server name.

That mail account has become corrupted. One thing you should try
as a possible quick fix is to delete that corrupted account, restart
Windows Mail, then recreate that mail account. If that doesn't fix it,
more drastic measures will have to be taken.

That type of account corruption is caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 

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