Help! Dependency service or group failed to start

[Tony K]

Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
inability to communicate with network either by Wi-Fi, ethernet card, or
Verizon Broadband wireless service. The message on the WiFi indicator says
Dependency service or group failed to start. The diagnosis utility says the
computer doesn't have a network card installed or configured. Everything was
working fine until all three stopped working. The Bluetooth module is still
working. Any help (and solutions) much appreciated.

Tony

 

[Tony K]

Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
inability to communicate with network either by Wi-Fi, ethernet card, or
Verizon Broadband wireless service. The message on the WiFi indicator says
Dependency service or group failed to start. The diagnosis utility says the
computer doesn't have a network card installed or configured. Everything was
working fine until all three stopped working. The Bluetooth module is still
working. Any help (and solutions) much appreciated.

Tony

I spent some time with Dell talking about this issue. System restore didn't
correct the problem. We checked out services and their dependencies. Before
going to the ultimate (and worst case) solution which would be to re-install
the O.S., I ran cmd/sfc /scannow which is the Windows file checker. It
corrected some errors and now things are working again.

I commend Dell for helping me fix what was clearly a problem caused by
faulty Microsoft software.

As someone who's used computers for almost 30 years, it still very
frustrating that errors like system file corruptions occur in a brand new
O.S., and that the system isn't capable of automatically identifying faults
and correcting them itself. Users should not have to dig around in Windows
services. Ideally, a computer would identify that all is not well and either
fix it itself, or connect to a Microsoft website for a comprehensive
diagnosis and repair of all damaged files.

Tony

 

[Slaws]

Hi Tony,

I am having the same problem -- only with a new Toshiba Satellite. I have
been unable to run the file checker, i.e., I can't seem to find it. Can you
give me the entire sequence or tell me how to find it? Thanks loads!

 

[Tony K]

Hi Tony,

I am having the same problem -- only with a new Toshiba Satellite. I have
been unable to run the file checker, i.e., I can't seem to find it. Can you
give me the entire sequence or tell me how to find it? Thanks loads!

Sorry for not seeing your reply and question until now.

Begin with Start (bottom left of your desktop). Where is stays ''Start
search', enter 'cmd'. A new window opens. Type 'sfc /scannow' and that
begins the scan and repair process. This is what I did and it worked for me.
No guarantees it's going to fix your problem. As I said, it's crazy that this
kind of software error can occur in 2008.

Good luck.

 

[supasonic85]

You may be more fortunate than me. I have had the same error too, and as a
result, I haven't been able to connect to the Internet. Is this the same with
you.

As for the sfc/scannow command, you can temporarily designate yourself as an
administrator. If you click on the Start Orb and type in 'cmd' in the search
box, one of the results should be the Command Prompt shell. Right click on
that and choose 'Run as administrator' and then you will be able to use that
command. Perhaps it will work for you. When I ran it, it said that one file
was corrupted and this file doesn't seem like it can be fixed (npmproxy.dll).

 

[vanilla]

Update Trend Micro on all of your computers that you can. On the one that
you can't, go to the Quarantine folder and see if it has files from the
Windows folder, especially NLA Service, wextract ... IF you had received an
alert or Trend Micro scan alert concerning a Trojan.Generic or Trojan.ADV,
and these files are in the Quarantine folder, restore the files. DO NOT
delete the files. If they have already been deleted, use another computer to
go to the Trend Micro website and look for Home Support ... this is a known
problem that occurred recently.

If you have not yet installed Windows Vista Service Pack 1, and you can get
Windows Update to work, you might try installing the Service Pack. Good luck
.... vanilla

 

[John John - MVP]

If this is your problem: Reset the winsock countless times using netsh
command, reinstalled your hardware through the device manager countless
times, are virus free/ malware free, get errors when using netsh int ip
reset, and the SFC finds errors but cannot repair them OR Location
awareness Serivce, Diagnostic service, and several other internet
related services are telling you "Access denied" this is most likely
your solution!!!!!

Add localservice and networkservice to the administrator group.

Click the start button, search for cmd. Right click, run as Admin.

Type in the following commands:

net localgroup administrators localservice /add
net localgroup administrators networkservice /add

Sort of completely defeats the purpose of these accounts...

John

 

[Michael]

\"THE DEPENDENCY SERVICE OR GROUP FAILED TO START\"-WINDOWS7


I get the above msg in "Network nd sharing center" in Windows7, so i
couldnt connect to the net either through Lan or Wifi. When i go for
troubleshooting option its says problem found:"The diagnostic policy
service is not running", when i tried to start it manually from
services.msc i get another error:"Windows could not start the Diagnostic
Policy Service on Local Computer; Error 5: Access is denied".

I googled to find a solution for this problem. I referred the following
sites
1.http://support.microsoft.com/kb/943996

I had followed the steps given in those sites: "It is possible the
permissions on a specific registry key was altered. You can try
correcting this by going to Start, type regedit in the command prompt,
right click the regedit program and select Run as Administrator. In the
Registry Editor click the arrow to expand the selection, go to
HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Services, DPS, right
click Parameters and choose Permissions. On the Permissions screen,
select the TrustedInstaller user. If you do not see the TrustedInstaller
user, click Add, type NT Service\TrustedInstaller and press OK. Ensure
that the Full Control and Read permissions are checked for the
TrustedInstaller user".

But even after doing all that the problem persists i.e "The dependency
service or group failed to start" nd "Windows could not start the
Diagnostic Policy Service on Local Computer; Error 5: Access is denied"
when tried to start the service manually.

I tried the following options:
1. sfc /scannow
2. Reset TCP/IP stack to installation defaults, type: netsh int ip reset
reset.log
3. Reset WINSOCK entries to installation defaults, type: netsh winsock
reset catalog
4. msconfig->"normal startup"
5. uninstalled all network devices nd restarted

Inspite of trying all the above options, the problem still persists.

Please help me out. Thnx in advance.


--
AmarAkbarAnthony
------------------------------------------------------------------------
AmarAkbarAnthony's Profile: http://forums.techarena.in/members/259902.htm
View this thread: http://forums.techarena.in/vista-help/870516.htm

http://forums.techarena.in

Another techarena moron hijacking an almost FOUR YEAR OLD THREAD!!!

Go buy yourself a camel and go for a long ride!

 

[Gene E. Bloch]

Another techarena moron hijacking an almost FOUR YEAR OLD THREAD!!!

Go buy yourself a camel and go for a long ride!

OTOH, in the Microsoft server on my newsreader, I see in this thread 16
posts (plus yours and the one you screamed at) dating back only as far as
2/16/09 (which has a Re: on it), including two others from August 2010, and
five from earlier in 2010

Oddly enough, the Albasani mirror has a somewhat different collection, with
18 posts starting at 2/07/10 and including four from this month. I suspect
(OK, I *guess*) that results from posts sent via a non-Microsoft server and
not copied by Microsoft.

 

[Michael]

OTOH, in the Microsoft server on my newsreader, I see in this thread 16
posts (plus yours and the one you screamed at) dating back only as far as
2/16/09 (which has a Re: on it), including two others from August 2010,
and
five from earlier in 2010

Oddly enough, the Albasani mirror has a somewhat different collection,
with
18 posts starting at 2/07/10 and including four from this month. I
suspect
(OK, I *guess*) that results from posts sent via a non-Microsoft server
and
not copied by Microsoft.

Gene
Here's the original post.

13-12-2007
Tony K Posts: n/a

Windows Vista Ultimate. New Dell D630 (O.S. factory installed). Sudden
inability to communicate with network either by Wi-Fi, ethernet card, or
Verizon Broadband wireless service. The message on the WiFi indicator says
Dependency service or group failed to start. The diagnosis utility says the
computer doesn't have a network card installed or configured. Everything was
working fine until all three stopped working. The Bluetooth module is still
working. Any help (and solutions) much appreciated.

I spent some time with Dell talking about this issue. System restore didn't
correct the problem. We checked out services and their dependencies. Before
going to the ultimate (and worst case) solution which would be to re-install
the O.S., I ran cmd/sfc /scannow which is the Windows file checker. It
corrected some errors and now things are working again.

I commend Dell for helping me fix what was clearly a problem caused by
faulty Microsoft software.

As someone who's used computers for almost 30 years, it still very
frustrating that errors like system file corruptions occur in a brand new
O.S., and that the system isn't capable of automatically identifying faults
and correcting them itself. Users should not have to dig around in Windows
services. Ideally, a computer would identify that all is not well and either
fix it itself, or connect to a Microsoft website for a comprehensive
diagnosis and repair of all damaged files.

 

[Gene E. Bloch]

Gene
Here's the original post.

13-12-2007
Tony K Posts: n/a

<SNIP quoted old post>

Please notice that the guy you yelled at didn't answer the original post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

 

[Michael]

On Fri, 20 Aug 2010 17:49:11 -0400, Michael wrote:
Please notice that the guy you yelled at didn't answer the original post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

Damn Gene! You have way too much time on your hands. This still doesn't
resolve the fact he's a techarena moron.

 

[Michael]

On Fri, 20 Aug 2010 17:49:11 -0400, Michael wrote:
Please notice that the guy you yelled at didn't answer the original
post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen
to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

Damn Gene! You have way too much time on your hands. This still doesn't
resolve the fact he's a techarena moron.

--

It's funny reading the threads on Techarena when they try and mix
posts from here. Most of yours are deleted (quelle surprise!) but on
this thread your name is on a post from somebody else!
Also, as they suppress any quoted text, Gene seems to be talking to
himself about a totally different subject! LOL!
I wonder if/how this post will show up.

Shows up normal. Maybe I should join techarena and have some real fun.

 

[Gene E. Bloch]

On Fri, 20 Aug 2010 17:49:11 -0400, Michael wrote:
Please notice that the guy you yelled at didn't answer the original post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

Damn Gene! You have way too much time on your hands. This still doesn't
resolve the fact he's a techarena moron.

I was addressing something else, namely your tendency to scream...speaking
of too much time on someone's hands. In fact, I meant to point out that
your accusations against AmarAkbarAnthony were way off the mark...

 

[Michael]

On Fri, 20 Aug 2010 17:49:11 -0400, Michael wrote:
Please notice that the guy you yelled at didn't answer the original
post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen
to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

Damn Gene! You have way too much time on your hands. This still doesn't
resolve the fact he's a techarena moron.

I was addressing something else, namely your tendency to scream...speaking
of too much time on someone's hands. In fact, I meant to point out that
your accusations against AmarAkbarAnthony were way off the mark...

Does this mean an argument is eminent?

 

[Michael]

On Fri, 20 Aug 2010 17:49:11 -0400, Michael wrote:
Please notice that the guy you yelled at didn't answer the original post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

--
Gene E. Bloch (Stumbling Bloch)

Damn Gene! You have way too much time on your hands. This still doesn't
resolve the fact he's a techarena moron.

I was addressing something else, namely your tendency to
scream...speaking
of too much time on someone's hands. In fact, I meant to point out that
your accusations against AmarAkbarAnthony were way off the mark...

I dont know why u people are targeting me..!
thnks 4 ur support Gene E. Bloch.


--
AmarAkbarAnthony
------------------------------------------------------------------------
AmarAkbarAnthony's Profile: http://forums.techarena.in/members/259902.htm
View this thread: http://forums.techarena.in/vista-help/870516.htm

http://forums.techarena.in

Could be because a techarena moron.

 

[Gene E. Bloch]

On Fri, 20 Aug 2010 17:49:11 -0400, Michael wrote:
Please notice that the guy you yelled at didn't answer the original
post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen
to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

--
Gene E. Bloch (Stumbling Bloch)

Damn Gene! You have way too much time on your hands. This still doesn't
resolve the fact he's a techarena moron.

I was addressing something else, namely your tendency to scream...speaking
of too much time on someone's hands. In fact, I meant to point out that
your accusations against AmarAkbarAnthony were way off the mark...

Does this mean an argument is eminent?

Not eminent, & also not imminent.

Expect no further posts from me in this subthread.

 

[Gene E. Bloch]

On Fri, 20 Aug 2010 17:49:11 -0400, Michael wrote:
Please notice that the guy you yelled at didn't answer the original post,
but a post dated "Sun, 15 Aug 2010 09:41:33 -0500".

Yes, the thread may have started four years ago[1], but AmarAkbarAnthony
was not replying to ancient material.

[1] Assuming that you correctly computed the time interval between
13-12-2007 (or in American notation, 12/13/2007) and 8/20/10. I happen to
see it as 2 years, 8 months, 7 days. From an app I have, it's 981 days,
which works out to 2.688 years.

--
Gene E. Bloch (Stumbling Bloch)

Damn Gene! You have way too much time on your hands. This still doesn't
resolve the fact he's a techarena moron.

I was addressing something else, namely your tendency to
scream...speaking
of too much time on someone's hands. In fact, I meant to point out that
your accusations against AmarAkbarAnthony were way off the mark...

I dont know why u people are targeting me..!
thnks 4 ur support Gene E. Bloch.

AFAIK, only Michael was targeting you, and he does that sort of thing
often...