HELP-Can't connect to the internet

[Guest]

I am running w2k professional with service pack 4.
For some reasons I can connect to the net work.
I am getting default ip address. 169.254.227.45
Subnet mask 255.255.0.0
no default gateway, can't release/renew ip.

Please help....

 

[Deepak Bansal [MS]]

I think you meant cannot connect to the network...
How are you connected to the Internet? DSL/cable or a router/gateway box. If
it is a router check if you can ping that. Also, check if the cables are
correctly plugged in.

 

[Pegasus \(MVP\)]

I am running w2k professional with service pack 4.
For some reasons I can connect to the net work.
I am getting default ip address. 169.254.227.45
Subnet mask 255.255.0.0
no default gateway, can't release/renew ip.

Please help....

It would be helpful if you posted some details about
your setup, e.g. if you connect to the Internet via
- a company network
- an ADSL modem
- a dial-up modem
- a wireless connection

 

[Guest]

it is a small company setup (4 pc). ADSL, Running NT 4 server with a linksys
router. Other 3 systems are running fine, just this computer is not connect
to the network.
I moved other machine to the same spot, and it connects to the internet. I
took the system home and had it directly connect to the cable modem, still no
internet connecetion.
Looks like the system can't find the DHCP server.

any ideas??

 

[Pegasus \(MVP\)]

Start on the ground floor:
- Give the machine a fixed IP address within the correct subnet.
- Set the Default Gateway & DNS addresses to their correct
values (probably the address of the ADSL server).
- If you have a firewall on this machine, turn it off during testing.
- Ping the server by its IP address. Does it work?
- Ping the server by its name. Does it work?
- Ping the ADSL router. Does it work?
- Ping the Default gateway. Does it work?
- Ping 64.233.171.104 (=Google). Does it work?
- Ping www.google.com. Does it work?

 

[Guest]

I gave the machine a fixed IP - No Luck
Disabled Firewall - NO Luck
Can't ping anything, IP, Name, Router, gateway...

Looks like this pc is not detecting DHCP server, that's why is not getting a
volid IP.

Any thoughts?
regards,

 

[Pegasus \(MVP\)]

Post these details:
- Your PCs IP address & default gateway
- Your router's IP address

Also: How do you know that your hardware is OK?
- Network adapter?
- Cabling?
- Hub/switch?

 

[Guest]

IP: 169.254.227.45
Subnet mask 255.255.0.0
When I used ipconfig /all, these are 2 things show up (IP and Subnet Mask),
no default gateway, no DNS,, etc.
RouterIP: 10.0.0.254

The reasons why I know it is not a hardware issue.
I installled windows XP on a different HDD, and it worked fine.
This tells me the switch, hub, cable, router works fine.
2nd, I moved another PC to the same office, meaning using the same cable and
it worked fine as well.

I think somewhere in the regisry or system files got currupted. It doesn't
matter where i put this PC (Office or home network), it just won't conntect
to the network/internet.

regards,

 

[Pegasus \(MVP\)]

In my previous post I suggested this:
==================
Start on the ground floor:
- Give the machine a fixed IP address within the correct subnet.
- Set the Default Gateway & DNS addresses to their correct
values (probably the address of the ADSL server).

==================
You now report that your IP address is 169.254.227.45. This
tells me that you're still on DHCP. How about trying my
suggestion? Go through all the steps in that post, then let's talk
again!

 

[Guest]

the IP address which i post earlier was the DHCP. I have used a fixed IP
address with 10.0.0.5 and all correct settings, including gateway and so on.
But still not abole to connect to the internet. Pls don't tell me to try
those 1st or 2nd level support things, I have done so.

 

[Pegasus \(MVP\)]

If this was my machine then I would to this:
- Set the PC's IP address to 10.0.0.5
- Set the default gateway to 10.0.0.254
- Set the subnet mask to 255.0.0.0
- Turn off the internal firewall.
- Set the network adapter data rate to 10 MBit/s half duplex.
- Start a Command Prompt and ping 10.0.0.254
- Examine the "Local Area Network Status" panel while
ping. Are packets getting out? Are any coming back?

If unsuccessful then I would replace the network adapter.
They are cheap!

If unsuccessful then I would repeat the same test with
a different machine while keeping everything else exactly
the same (same addresses, same network cable).

If you decide to continue this thread then please report
comprehensively. In your first post you omitted just about
every key piece of information. In your third post you
did not reveal what were the exact addresses you used.
This makes trouble-shooting extremely difficult. While
your troubl-shooting skills may well be above first and
second level, you still need to be completely open so that
respondents can see your setup with their own eyes, not
through the filters that you sometimes apply.