Hard Drive Full - Explorer Discrepancy

[petergoode]

If anyone can please help me get started with troubleshooting a problem on my
son-in-laws Lenovo notebook (Thinkpad T series) running XP SP2 , I'd be most
appreciative.

Though I am not a full newbie, he presents me with a problem I had not seen
before. Specifically, he is getting a c: drive full message when he tries to
download new files on his PC...it contains a 92 gb c: folder which states
that only has 242 mb free...but upon checking each folder on the folders on
that partition, one by one, we cannot find any files/folders causing the
drive to be full.

We cannot defrag the drive due to the limited remaining free space.

I am not sure where to start with this...if anyone can please either specify
what, if any, additional information would help, or recommend some initial
troubleshooting steps, it would be great.

BTW, we have run a couple programs which typically indicate where bloated
files are located, but both Sequoia View and WinDirStat seem to show there to
be quite a lot of free space.

We did remove temp files, and cleared Explorer's cache.

Thanks so much in advance for any suggestions.

Peter

 

[Gerry]

Peter

Go to Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating system files " is unchecked. You
may need to scroll down to see the second item. You should also make
certain that the box before "Hide extensions for known file types" is
not checked. Next in Windows Explorer make sure View, Details is
selected and then select View, Choose Details and check before Name,
Type, Total Size, and Free Space.

There is software that creates backup copies when you delete files.

You can get some hidden files that are not easily revealed. The
procedure above reveals nearly all hidden files but there are
exceptions.

Norton Protected Storage was a commonly hidden file?
http://snipurl.com/cg3gg [service1_symantec_com]

Other files not visible include hiberfil.sys, and Rollback files.
Rollback is another type of back up software.

One way sometimes to discover the existence of larger hidden files is
that they can be revealed in the Most Fragmented Files list in a Disk
Defragmenter Report. Of course the files need to be fragmented to be
seen but those of significant size usually are if the disk needs to be
defragmented. Sometimes these files can be so large there is not
sufficient contiguous free space to be able to totally defragment them.

I would be interested in seeing a Disk Defragmenter report . Open Disk
Defragmenter and click on Analyse. Select View Report and click on Save
As and Save. Now find VolumeC.txt in your My Documents Folder and post a
copy.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[petergoode]

Thanks so much for taking time to help me with this.

For what it's worth, although windows explorer shows the c drive as having
86.4 gb capacity with only 3.71 gb free, a program such as windirstat shows
the c drive as having 18 gb capacity...and I have to believe this is the
source of the problem. There simply are NOT 83 gb of files on the drive. I
do not understand the source of the discrepancy.

As suggested, here is the cvolume.txt printout:

Volume Preload (C:
Volume size = 88,527 MB
Cluster size = 4 KB
Used space = 84,706 MB
Free space = 3,820 MB
Percent free space = 4 %

Fragmentation percentage
Volume fragmentation = 16 %
Data fragmentation = 16 %

File fragmentation
Total files = 68,620
Average file size = 1,453 KB
Total fragmented files = 488
Total excess fragments = 22,356
Average fragments per file = 1.32
Files with performance loss = 281
Paging file fragmentation
Paging/Swap file size = 2,046 MB
Total fragments = 943

Directory fragmentation
Total directories = 8,704
Fragmented directories = 11
Excess directory fragments = 83

Master File Table (MFT) fragmentation
Total MFT size = 91,456 KB
MFT records In Use = 77,696
Percent MFT in use = 84 %
Total MFT fragments = 9

--------------------------------------------------------------------------------
Fragments File size Most fragmented files
2,434 48,832 KB \RRbackups\C\1\Data87
2,431 48,832 KB \RRbackups\C\1\Data89
2,430 48,832 KB \RRbackups\C\1\Data88
2,263 143 MB \Program Files\Internet
Explorer\iexplore.exe.exp.log
1,351 219 MB \WINDOWS\Installer\1dc25ea5.msp [Excess
Allocation]
1,154 48,832 KB \RRbackups\C\1\Data86
1,006 48,832 KB \RRbackups\C\1\Data90
458 36,696 KB \Documents and Settings\All
Users\Application Data\avg8\update\prepare\incavi.avm
420 33,980 KB \Documents and Settings\Dawn\Local
Settings\Application
Data\Adobe\Updater5\Install\reader8rdr-en_US\AdbeRdr813_en_US.msi [Excess
Allocation]
398 36,232 KB \System Volume
Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP137\snapshot\_REGISTRY_MACHINE_SOFTWARE [Excess Allocation]
391 48,832 KB \RRbackups\C\1\Data225
366 39,360 KB \Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Template Data\mssqlsystemresource.mdf
322 14,759 KB \Program Files\Microsoft
Office\Office12\excelcnv.exe
306 33,142 KB \Program Files\Common Files\Remote Control
Software Common\jre\lib\rt.jar [Excess Allocation]
302 54,392 KB \Documents and Settings\Chad\Local
Settings\Application
Data\Mozilla\Firefox\Profiles\snxuza1d.default\urlclassifier3.sqlite
300 36,232 KB \Documents and Settings\Chad\Local
Settings\Application Data\Apple\Apple Software Update\iTunes.msi [Excess
Allocation]
290 33,142 KB \Program Files\Logitech\Logitech Harmony
Remote Software 7\jre\lib\rt.jar [Excess Allocation]
285 48,832 KB \RRbackups\C\1\Data85
249 17,904 KB \Program Files\Microsoft
Office\Office12\EXCEL.EXE
245 48,832 KB \RRbackups\C\1\Data234
244 48,832 KB \RRbackups\C\1\Data165
206 68,937 KB \WINDOWS\Downloaded
Installations\{0BF4011E-9066-4AA1-ABE5-0C21C7F86E6F}\Rescue and Recovery.msi
[Excess Allocation]
201 39,360 KB \Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Data\mssqlsystemresource.mdf
176 32,965 KB \Program Files\Java\jre1.5.0_06\lib\rt.jar
[Excess Allocation]
166 76,773 KB \SWTOOLS\APPS\rnr\tvtrnr40.exe [Excess
Allocation]
154 25,644 KB
\SWTOOLS\DRIVERS\TPBTooth\Win32\vista\btwicons.dll [Excess Allocation]
147 36,232 KB \System Volume
Information\_restore{A8393674-085C-4723-B63E-39928C5F4C89}\RP138\snapshot\_REGISTRY_MACHINE_SOFTWARE [Excess Allocation]
146 17,508 KB
\WINDOWS\Installer\$PatchCache$\Managed\00002119130000000000000000F01FEC\12.0.6215\EXCEL.EXE [Excess Allocation]
131 25,631 KB
\SWTOOLS\DRIVERS\TPBTooth\Win64\Vista\btwicons.dll [Excess Allocation]
126 16,828 KB
\SWTOOLS\APPS\NORTONIS\US\Setup\Setup\APP\Ales.bin [Excess Allocation]
105 48,832 KB \RRbackups\C\1\Data84
96 18,692 KB \WINDOWS\Installer\239e7.msi [Excess
Allocation]
88 48,832 KB \RRbackups\C\1\Data233
87 15,998 KB \WINDOWS\Installer\1dc25fba.msp
87 17,081 KB
\WINDOWS\Installer\$PatchCache$\Managed\00002119130000000000000000F01FEC\12.0.6215\WWLIB.DLL [Excess Allocation]
85 58,531 KB \WINDOWS\Downloaded
Installations\{34B5287F-49E4-4E91-9765-7C971E906A69}\Client Security
Solution.msi [Excess Allocation]
80 48,832 KB \RRbackups\C\1\Data224
79 15,490 KB
\WINDOWS\Installer\$PatchCache$\Managed\00002119130000000000000000F01FEC\12.0.4518\msmdlocal.dll.5DF9D670_534C_4AB2_B0C6_FF0B0C448C29 [Excess Allocation]
73 15,554 KB \Program Files\Common Files\System\Ole
DB\msmdlocal.dll [Excess Allocation]
71 12,148 KB \Program Files\Microsoft
Office\Office12\OUTLOOK.EXE
69 9,328 KB \Program Files\Flickr
Uploadr\xulrunner\xul.dll
67 12,513 KB
\WINDOWS\Installer\$PatchCache$\Managed\00002119130000000000000000F01FEC\12.0.4518\OUTLOOK.EXE [Excess Allocation]
67 36,673 KB \Documents and Settings\All
Users\Application Data\avg8\update\backup\incavi.avm
66 66,180 KB \SWTOOLS\APPS\css\tvtcss80.exe [Excess
Allocation]
64 15,544 KB \WINDOWS\Installer\1dc26037.msp [Excess
Allocation]
64 14,331 KB
\WINDOWS\Installer\$PatchCache$\Managed\00002119130000000000000000F01FEC\12.0.4518\XL12CNV.EXE [Excess Allocation]
64 24,372 KB \WINDOWS\Installer\239fc.msi [Excess
Allocation]
63 19,980 KB \Program Files\Common
Files\Apple\CoreFP\CoreFP.dll
63 54,348 KB \SWTOOLS\APPS\DKEEPER\setup.exe [Excess
Allocation]
60 48,832 KB \RRbackups\C\1\Data83


Thanks again for any thoughts on how to solve this.

Peter
--
pg

Peter

Go to Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating system files " is unchecked. You
may need to scroll down to see the second item. You should also make
certain that the box before "Hide extensions for known file types" is
not checked. Next in Windows Explorer make sure View, Details is
selected and then select View, Choose Details and check before Name,
Type, Total Size, and Free Space.

There is software that creates backup copies when you delete files.

You can get some hidden files that are not easily revealed. The
procedure above reveals nearly all hidden files but there are
exceptions.

Norton Protected Storage was a commonly hidden file?
http://snipurl.com/cg3gg [service1_symantec_com]

Other files not visible include hiberfil.sys, and Rollback files.
Rollback is another type of back up software.

One way sometimes to discover the existence of larger hidden files is
that they can be revealed in the Most Fragmented Files list in a Disk
Defragmenter Report. Of course the files need to be fragmented to be
seen but those of significant size usually are if the disk needs to be
defragmented. Sometimes these files can be so large there is not
sufficient contiguous free space to be able to totally defragment them.

I would be interested in seeing a Disk Defragmenter report . Open Disk
Defragmenter and click on Analyse. Select View Report and click on Save
As and Save. Now find VolumeC.txt in your My Documents Folder and post a
copy.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

If anyone can please help me get started with troubleshooting a
problem on my son-in-laws Lenovo notebook (Thinkpad T series) running
XP SP2 , I'd be most appreciative.

Though I am not a full newbie, he presents me with a problem I had
not seen before. Specifically, he is getting a c: drive full message
when he tries to download new files on his PC...it contains a 92 gb
c: folder which states that only has 242 mb free...but upon checking
each folder on the folders on that partition, one by one, we cannot
find any files/folders causing the drive to be full.

We cannot defrag the drive due to the limited remaining free space.

I am not sure where to start with this...if anyone can please either
specify what, if any, additional information would help, or recommend
some initial troubleshooting steps, it would be great.

BTW, we have run a couple programs which typically indicate where
bloated files are located, but both Sequoia View and WinDirStat seem
to show there to be quite a lot of free space.

We did remove temp files, and cleared Explorer's cache.

Thanks so much in advance for any suggestions.

Peter

 

[petergoode]

Update...

I found a web site referencing someone having similar problems with
Thinkpads...ends up the default setting was to perform weekly backups of the
hard drive...of course, that folder was not visible, and could only be
accessed by running the Lenova Rescue and Recovery program...so, per deletion
of 80 gbs of backup files, the drive is usable again!

Just wanted to post this followup...and thanks again for the suggestions to
solve this.
--
pg

Peter

Go to Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating system files " is unchecked. You
may need to scroll down to see the second item. You should also make
certain that the box before "Hide extensions for known file types" is
not checked. Next in Windows Explorer make sure View, Details is
selected and then select View, Choose Details and check before Name,
Type, Total Size, and Free Space.

There is software that creates backup copies when you delete files.

You can get some hidden files that are not easily revealed. The
procedure above reveals nearly all hidden files but there are
exceptions.

Norton Protected Storage was a commonly hidden file?
http://snipurl.com/cg3gg [service1_symantec_com]

Other files not visible include hiberfil.sys, and Rollback files.
Rollback is another type of back up software.

One way sometimes to discover the existence of larger hidden files is
that they can be revealed in the Most Fragmented Files list in a Disk
Defragmenter Report. Of course the files need to be fragmented to be
seen but those of significant size usually are if the disk needs to be
defragmented. Sometimes these files can be so large there is not
sufficient contiguous free space to be able to totally defragment them.

I would be interested in seeing a Disk Defragmenter report . Open Disk
Defragmenter and click on Analyse. Select View Report and click on Save
As and Save. Now find VolumeC.txt in your My Documents Folder and post a
copy.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

If anyone can please help me get started with troubleshooting a
problem on my son-in-laws Lenovo notebook (Thinkpad T series) running
XP SP2 , I'd be most appreciative.

Though I am not a full newbie, he presents me with a problem I had
not seen before. Specifically, he is getting a c: drive full message
when he tries to download new files on his PC...it contains a 92 gb
c: folder which states that only has 242 mb free...but upon checking
each folder on the folders on that partition, one by one, we cannot
find any files/folders causing the drive to be full.

We cannot defrag the drive due to the limited remaining free space.

I am not sure where to start with this...if anyone can please either
specify what, if any, additional information would help, or recommend
some initial troubleshooting steps, it would be great.

BTW, we have run a couple programs which typically indicate where
bloated files are located, but both Sequoia View and WinDirStat seem
to show there to be quite a lot of free space.

We did remove temp files, and cleared Explorer's cache.

Thanks so much in advance for any suggestions.

Peter

 

[Gerry]

Peter

Glad your problem is sorted.

For others who might encounter the problem the link below explains how
to remove the unwanted files
http://www.howtogeek.com/forum/topic/thinkpad-rrbackups-and-disk-space

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Update...

I found a web site referencing someone having similar problems with
Thinkpads...ends up the default setting was to perform weekly backups
of the hard drive...of course, that folder was not visible, and could
only be accessed by running the Lenova Rescue and Recovery
program...so, per deletion of 80 gbs of backup files, the drive is
usable again!

Just wanted to post this followup...and thanks again for the
suggestions to solve this.

Peter

Go to Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating system files " is unchecked.
You may need to scroll down to see the second item. You should also
make certain that the box before "Hide extensions for known file
types" is not checked. Next in Windows Explorer make sure View,
Details is selected and then select View, Choose Details and check
before Name, Type, Total Size, and Free Space.

There is software that creates backup copies when you delete files.

You can get some hidden files that are not easily revealed. The
procedure above reveals nearly all hidden files but there are
exceptions.

Norton Protected Storage was a commonly hidden file?
http://snipurl.com/cg3gg [service1_symantec_com]

Other files not visible include hiberfil.sys, and Rollback files.
Rollback is another type of back up software.

One way sometimes to discover the existence of larger hidden files is
that they can be revealed in the Most Fragmented Files list in a Disk
Defragmenter Report. Of course the files need to be fragmented to be
seen but those of significant size usually are if the disk needs to
be defragmented. Sometimes these files can be so large there is not
sufficient contiguous free space to be able to totally defragment
them.

I would be interested in seeing a Disk Defragmenter report . Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

If anyone can please help me get started with troubleshooting a
problem on my son-in-laws Lenovo notebook (Thinkpad T series)
running XP SP2 , I'd be most appreciative.

Though I am not a full newbie, he presents me with a problem I had
not seen before. Specifically, he is getting a c: drive full
message when he tries to download new files on his PC...it contains
a 92 gb c: folder which states that only has 242 mb free...but upon
checking each folder on the folders on that partition, one by one,
we cannot find any files/folders causing the drive to be full.

We cannot defrag the drive due to the limited remaining free space.

I am not sure where to start with this...if anyone can please either
specify what, if any, additional information would help, or
recommend some initial troubleshooting steps, it would be great.

BTW, we have run a couple programs which typically indicate where
bloated files are located, but both Sequoia View and WinDirStat seem
to show there to be quite a lot of free space.

We did remove temp files, and cleared Explorer's cache.

Thanks so much in advance for any suggestions.

Peter

 

[Loretta]

Hi,

I did have remove the recovery file. However, my drive is still heavily
fragmented, especially those paging files. When I run fragement, it shows:
--------------------------------------------------------------------------------
Fragments File size Most fragmented files
76 48,832 KB \RRbackups\SIS\C\0\Data51 [Cannot open]
208 48,832 KB \RRbackups\SIS\C\0\Data58 [Cannot open]
375 48,832 KB \RRbackups\SIS\D\0\Data41 [Cannot open]
118 48,832 KB \RRbackups\SIS\C\0\Data54 [Cannot open]
:
:
:

Do anyone can help?

Thanks,
Loretta

Peter

Glad your problem is sorted.

For others who might encounter the problem the link below explains how
to remove the unwanted files
http://www.howtogeek.com/forum/topic/thinkpad-rrbackups-and-disk-space

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Update...

I found a web site referencing someone having similar problems with
Thinkpads...ends up the default setting was to perform weekly backups
of the hard drive...of course, that folder was not visible, and could
only be accessed by running the Lenova Rescue and Recovery
program...so, per deletion of 80 gbs of backup files, the drive is
usable again!

Just wanted to post this followup...and thanks again for the
suggestions to solve this.

Peter

Go to Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating system files " is unchecked.
You may need to scroll down to see the second item. You should also
make certain that the box before "Hide extensions for known file
types" is not checked. Next in Windows Explorer make sure View,
Details is selected and then select View, Choose Details and check
before Name, Type, Total Size, and Free Space.

There is software that creates backup copies when you delete files.

You can get some hidden files that are not easily revealed. The
procedure above reveals nearly all hidden files but there are
exceptions.

Norton Protected Storage was a commonly hidden file?
http://snipurl.com/cg3gg [service1_symantec_com]

Other files not visible include hiberfil.sys, and Rollback files.
Rollback is another type of back up software.

One way sometimes to discover the existence of larger hidden files is
that they can be revealed in the Most Fragmented Files list in a Disk
Defragmenter Report. Of course the files need to be fragmented to be
seen but those of significant size usually are if the disk needs to
be defragmented. Sometimes these files can be so large there is not
sufficient contiguous free space to be able to totally defragment
them.

I would be interested in seeing a Disk Defragmenter report . Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

petergoode wrote:
If anyone can please help me get started with troubleshooting a
problem on my son-in-laws Lenovo notebook (Thinkpad T series)
running XP SP2 , I'd be most appreciative.

Though I am not a full newbie, he presents me with a problem I had
not seen before. Specifically, he is getting a c: drive full
message when he tries to download new files on his PC...it contains
a 92 gb c: folder which states that only has 242 mb free...but upon
checking each folder on the folders on that partition, one by one,
we cannot find any files/folders causing the drive to be full.

We cannot defrag the drive due to the limited remaining free space.

I am not sure where to start with this...if anyone can please either
specify what, if any, additional information would help, or
recommend some initial troubleshooting steps, it would be great.

BTW, we have run a couple programs which typically indicate where
bloated files are located, but both Sequoia View and WinDirStat seem
to show there to be quite a lot of free space.

We did remove temp files, and cleared Explorer's cache.

Thanks so much in advance for any suggestions.

Peter

 

[Singapore Computer Service]

Hello,

If a file is 'locked' by a program, then the files cannot be modified by
other programs such as defragmenter. You will need to end the program that
is locking the file, in this case, your backup program.

Commercial defragmenters such as Diskeeper allow defragmentation during boot
up instead of in windows, which allows it to defrag most locked files
__
http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
http://www.bootstrike.com/VHSVideoConvert/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv NTSC PAL

Hi,

I did have remove the recovery file. However, my drive is still heavily
fragmented, especially those paging files. When I run fragement, it shows:
--------------------------------------------------------------------------------
Fragments File size Most fragmented files
76 48,832 KB \RRbackups\SIS\C\0\Data51 [Cannot open]
208 48,832 KB \RRbackups\SIS\C\0\Data58 [Cannot open]
375 48,832 KB \RRbackups\SIS\D\0\Data41 [Cannot open]
118 48,832 KB \RRbackups\SIS\C\0\Data54 [Cannot open]
:
:
:

Do anyone can help?

Thanks,
Loretta

Peter

Glad your problem is sorted.

For others who might encounter the problem the link below explains how
to remove the unwanted files
http://www.howtogeek.com/forum/topic/thinkpad-rrbackups-and-disk-space

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Update...

I found a web site referencing someone having similar problems with
Thinkpads...ends up the default setting was to perform weekly backups
of the hard drive...of course, that folder was not visible, and could
only be accessed by running the Lenova Rescue and Recovery
program...so, per deletion of 80 gbs of backup files, the drive is
usable again!

Just wanted to post this followup...and thanks again for the
suggestions to solve this.

Peter

Go to Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating system files " is unchecked.
You may need to scroll down to see the second item. You should also
make certain that the box before "Hide extensions for known file
types" is not checked. Next in Windows Explorer make sure View,
Details is selected and then select View, Choose Details and check
before Name, Type, Total Size, and Free Space.

There is software that creates backup copies when you delete files.

You can get some hidden files that are not easily revealed. The
procedure above reveals nearly all hidden files but there are
exceptions.

Norton Protected Storage was a commonly hidden file?
http://snipurl.com/cg3gg [service1_symantec_com]

Other files not visible include hiberfil.sys, and Rollback files.
Rollback is another type of back up software.

One way sometimes to discover the existence of larger hidden files is
that they can be revealed in the Most Fragmented Files list in a Disk
Defragmenter Report. Of course the files need to be fragmented to be
seen but those of significant size usually are if the disk needs to
be defragmented. Sometimes these files can be so large there is not
sufficient contiguous free space to be able to totally defragment
them.

I would be interested in seeing a Disk Defragmenter report . Open
Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

petergoode wrote:
If anyone can please help me get started with troubleshooting a
problem on my son-in-laws Lenovo notebook (Thinkpad T series)
running XP SP2 , I'd be most appreciative.

Though I am not a full newbie, he presents me with a problem I had
not seen before. Specifically, he is getting a c: drive full
message when he tries to download new files on his PC...it contains
a 92 gb c: folder which states that only has 242 mb free...but upon
checking each folder on the folders on that partition, one by one,
we cannot find any files/folders causing the drive to be full.

We cannot defrag the drive due to the limited remaining free space.

I am not sure where to start with this...if anyone can please either
specify what, if any, additional information would help, or
recommend some initial troubleshooting steps, it would be great.

BTW, we have run a couple programs which typically indicate where
bloated files are located, but both Sequoia View and WinDirStat seem
to show there to be quite a lot of free space.

We did remove temp files, and cleared Explorer's cache.

Thanks so much in advance for any suggestions.

Peter