Hang when "Saving Your Settings"

[Paul Osterhues]

Hi -

Lately my Win2k Pro installation has been hanging when I shutdown my
computer. It reaches the "Saving Your Settings" part of the shutdown and
then it pauses for about a minute. I can remember finding an article online
about this and it said to remove a certain security update, but I didn't
document it and the problem has crept up again. Any ideas?

 

[Ralph Farmer [MSFT}]

Does this happen in safe mode?
Ralph [MSFT]

"This posting is provided "AS IS" with no warranties, and confers no
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"Paul Osterhues &#108" <<a
href="mailto:l3214@hotmai&#
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[John Thow]

Does this happen in safe mode?
Ralph [MSFT]

"This posting is provided "AS IS" with no warranties, and confers no
rights."

"Paul Osterhues &#108" <<a
href="mailto:l3214@hotmai&#
108;.com">; <&#51>; <2&#49>; <&#52>; <&#64>; <&#104>; <&#111>;

Hi -

Lately my Win2k Pro installation has been hanging when I shutdown my
computer. It reaches the "Saving Your Settings" part of the shutdown and
then it pauses for about a minute. I can remember finding an article online
about this and it said to remove a certain security update, but I didn't
document it and the problem has crept up again. Any ideas?

[Didn't get the original post]

This looks like a problem I had recently. It may be the same. Mine was due
to user profile hive handles not being released. Look in the application
event log for error Event ID 1000 from Userenv :-

'Windows cannot unload your registry class file. If you have a roaming
profile, your settings are not replicated. Contact your administrator.

DETAIL Access is denied. , Build number ((2195)).

If that's there, it's the same problem.

Check out http://www.citrix4ge.de/ctxsffaq/index.htm#prof
for a fix from Robin Carron

HTH

--
John Thow
an optimist is a guy/ that has never had/ much experience -
certain maxims of archie; Don Marquis.

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