grayed out options

[Guest]

Hello,

I have a user that wants to get ride of the ruler at the top of his new
message but the option to remove is grayed out. He is running 0utlook 2002
with no policies running on the laptop. Its just a generic install. Anyone
have any ideas on whey it would be grayed out?

Thank you for your support!
Have a wonderful day!

Dave

 

[Diane Poremsky [MVP]]

is it disabled in Word too?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Guest]

No it was not disabled in word, but I was able to look at it while he was at
lunch and was able to fix the problem by running detect & repair.

Thank for your time and Have a wonderful day!!

Dave W.

is it disabled in Word too?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hello,

I have a user that wants to get ride of the ruler at the top of his new
message but the option to remove is grayed out. He is running 0utlook 2002
with no policies running on the laptop. Its just a generic install. Anyone
have any ideas on whey it would be grayed out?

Thank you for your support!
Have a wonderful day!

Dave