Wallpaper grayed out

[ToddAndMargo]

Hi All,

I have a customer who can not change his wallpaper.
In Display Properties, Desktop, all the wallpapers and
the browse button are grayed out.

Is there a .reg or a policy setting to change this?

Many thanks,
-T

 

[Malke]

Hi All,

I have a customer who can not change his wallpaper.
In Display Properties, Desktop, all the wallpapers and
the browse button are grayed out.

Is there a .reg or a policy setting to change this?

The first thing to do is make sure the computer is virus/malware-free.
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then if the computer is really clean, you can try the fixes below:

If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot has
a fix. Look under Wallpaper-Desktop-Disable Changing here:

http://www.kellys-korner-xp.com/xp_w.htm

If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".

Check to see if these Registry entries exist:

HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are there,
then delete them.

HKCU\Software\Policies\Microsoft\Windows\System. If "GroupPolicyRefreshTime"
and/or "GroupPolicyRefreshTimeOffset" are there, then delete them and then
run the reg fix from Kelly's page.

A default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the smitfraud.c
virus. Remove that and you will be able to choose different wallpapers.

For inability to change wallpaper after malware, here is another key:
Hkey_Current_User/software/Microsoft/Windows/CurrentVersion/Policies/Explorer,

Bogus values will be set to 0. Delete or set to 1.

Malke

 

[PaulM]

Go here, download and run this script:
http://www.paulsxp.com/forum/viewtopic.php?f=13&t=147
It will restore the tabs.

 

[The Real Truth MVP]

Try my Desktop Reset tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

 

[Peter Foldes]

Check for malware before applying any fix that has been posted.
The safe place to use a script for this issue is the following link

http://www.kellys-korner-xp.com/xp_w.htm

Also Malke has given you instructions in more depth

 

[Malke]

Try my Desktop Reset tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

I'm so sorry that you haven't recovered from your accident, Chris.
Apparently the horror of going off a cliff has caused you to think you are
an MS-MVP when you aren't. Nor should anyone download files from a website
which hosts pr0n.

Malke

 

[PaulM]

You better not be talking about my site or my scripts!! All my scripts are
safe!
--

 

[Peter Foldes]

HUH ??? Who are you replying to.

 

[PaulM]

You!
Did you not say ">>> Check for malware before applying any fix that has been
posted.
So you are only saying Kellys is the only safe site.
--

 

[ToddAndMargo]

The first thing to do is make sure the computer is virus/malware-free.
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then if the computer is really clean, you can try the fixes below:

If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot has
a fix. Look under Wallpaper-Desktop-Disable Changing here:

http://www.kellys-korner-xp.com/xp_w.htm

If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".

Check to see if these Registry entries exist:

HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are there,
then delete them.

HKCU\Software\Policies\Microsoft\Windows\System. If "GroupPolicyRefreshTime"
and/or "GroupPolicyRefreshTimeOffset" are there, then delete them and then
run the reg fix from Kelly's page.

A default wallpaper called wp.bmp may be set in
HKCU\Software\Policies\Microsoft\Windows\System created by the smitfraud.c
virus. Remove that and you will be able to choose different wallpapers.

For inability to change wallpaper after malware, here is another key:
Hkey_Current_User/software/Microsoft/Windows/CurrentVersion/Policies/Explorer,

Bogus values will be set to 0. Delete or set to 1.

Malke

Wow! Thank you!

 

[lightformypath]

Go here, download and run this script:
http://www.paulsxp.com/forum/viewtopic.php?f=13&t=147
It will restore the tabs.

--
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Thanks for your quick help. Love your site Paul! as well as this helpful one.