"Ghost" PCI cards

[Ola]

Hi,

I am experiencing problems with installing a PCI Wireless network adapter
(Jensen AirLink 83300 to be exact).

I suspect that the trouble is due to the fact that my XP Pro SP2 still
contains traces of old PCI cards which have been uninstalled (I thought ...)
and physically removed.

These traces are the following (note that I run a Norwegian version of XP,
my own English translations may therefore not be 100% accurate):

System Tools/System Information/Components/Network /Card:
Two entries related to my old PCI ISDN card are listed

System Tools/System Information/SW environment/System Drivers:
Two entries corresponding to my old PCI network adapter (D-Link) and
the new PCI network adapter (Jensen, also removed and attempted
uninstalled) are listed

Driver Verifier:
Lists the "linkisdn.sys" driver which also should have been removed.

I feel pretty sure that my installation problems with the Jensen PCI
Wireless network adapter is related to this. I have been surfing the Internet
to find a driver cleaner which can do the job, but it seems that all cleaners
only are effective with respect to a defined set of cards (usually graphic
and sound cards) from defined manufacturers and this won't help in my
situation.

Any advice? I don't mind a comprehensive manual process as long as it works!

Best regards, Ola

 

[sgopus]

Usually this kind of thing is resolved by removing all drivers related to the
old card, if this is hosed up by a partial uninstall, then remove the drivers
for the new card, remove the new card, upon boot, reinstall the old drivers,
this should repair the uninstall process, and reboot, then using windows
add/remove programs, uninstall the old drivers.
Reboot to ensure they are removed. install the new drivers, shut down,
install the new card, upon boot it should find the new card and the new
drivers.

 

[Ola]

Thank you for your prompt answer, sgopus!

But how do I remove the old drivers, including all appropriate registry
entries and so forth? They do not show up (as far as I know) on any other
places than mentioned below, at least not in the "Add/remove programs"

Ola

 

[sgopus]

Please take the time to read my first response.
you will find your answer there.

 

[John John]

See if you can remove the "Phanthom" device with the device manager, try
Method 1 in the article below:

http://support.microsoft.com/kb/269155/en-us

If necessary remove it from the registry:

http://support.microsoft.com/kb/147797/en-us

John