Getting Started

[Alec]

My PC has been upgraded from Me OS to XP Home for over two
years and upgraded, through the years from Office 2000
Pro, 2002 Pro and now 2003 Pro. Unfortunately I have not
used Access until now and I have a problem in which I
cannot open any template databases.

I have obtained the System Information Report and I have
the following active Jet Core Components:

Item Value
Description Jet 2.x
Path C:\WINDOWS\SYSTEM32\MSRD2X32.DLL
Version 3.000.2504

Description Jet 3.x
Path C:\WINDOWS\SYSTEM32\msrd3x40.dll
Version 4.00.6508.0

Description Jet 4.0
Path Not Available
Version

Description Lotus
Path C:\WINDOWS\SYSTEM32\msltus40.dll
Version 4.00.6508.0

Description ODBC
Path Not Available
Version

Description SharePoint
Path C:\PROGRA-1\MICROS1\OFFICE11\MSJPP40.DLL
Version 11.00.5510.0

Description Text
Path C:\WINDOWS\SYSTEM32\mstext40.dll
Version 4.00.8015.0

Being a novice, and all I want to do is a simple database,
should I have a number of versions of Jet available or
just one?
Jet 3.x seems to pointing to Jet 4.0? - Why?
What's my course to rectify my problem - any suggestions
please?

Thanking you in advance

 

[Gary]

You should upgrade to Jet 4.0 SP8 -- this will install all
previous Jet upgrades, which are cumulative. See the MS
Product Support Center KB article to download this upgrade
for Windows XP, at:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;239114#5

Then, read this article *closely*, to understand a couple
of warning messages you'll encounter:
http://office.microsoft.com/assistance/preview.aspx?
AssetID=HA011071331033

Don't worry about understanding "sandbox mode" -- all it
does is prohibit very destructive commands from being run
from inside Access, which is a no-brainer.