Get log-in page, but no user name listed or password entry area

[Guest]

On HP laptop, with XP Home:

After turning on unit, get most of the normal Log-in/Log-out page, except
that the right hand side of the page (which normally shows my username and a
box for entering my password) is completely empty - except for the background
color of blue.

All one can do on this page is Log off (in the lower left corner)

 

[Guest]

I'm at a loss. I can only advise you to if you use system restore try
restoring your computer to a time before this started happening. You can
access system restore and other functions at system startup by pressing F8
after the startup drives detection screen disappears.

 

[Guest]

Thanks but F8 was tried before going online here
but did not result in any action on my laptop.

The options presented momentarily are:
ESC, F2 and F12 (for LAN).

 

[Bob I]

Those are for the post POST BIOS access, start tapping the F8 key right
after those options are displayed.

 

[Guest]

Choices made from F8 options render same results =
no username shown & no password entry box =
no direct way to log in.

Isn't there a way to access my restore points to
return to a safe operation date? (I do not see
this listed as a selectable option after
initiating the Safe Start mode).

 

[Guest]

Used F8 and selected Safe Start mode,
which results in the same partial log in
page (- still without any username
shown or a password entry area).

Is there a way to select a restore point
from within the Safe Start mode (before
the sign in page is presented)?

 

[Guest]

I posted today about the same problem with an HP Laptop, and it probably
happened about the same time. I suspect it was after an hotfix, and it has
recurred. Was there any resolution to this?

 

[trmptr64]

I had the exact same problem on an HP laptop a couple weeks ago. When you
get to the log on screen, or at least where the logon screen is supposed to
be, hold down CTRL-ALT and hit DEL twice. That will bring up a logon screen
for you. Try logging on with your normal name and password or try
"administrator" and no password. That is the first step to try.
Unfortunatetly, I found that I couldn't log in at all. After searching and
posting to forums with no luck, I booted from my System Restore disk, and
ended up reinstalling Windows over the top of the current installation. I
was then able to save "My Documents" to a jump drive. Installing Windows
that way causes other problems, though, and ultimately I reformatted the
hard drive and started from scratch. Good luck!

 

[Guest]

I just saw a very detailed thread on a google xp group. It looks specific to
HP, and may be service pack related. Mine re-occurred when I reloaded the OS
from HP floppies.

http://groups.google.com/group/micr...b25cce2bb24/a00d498c22aa5c28#a00d498c22aa5c28