frequent blue screen and everday crashes

[Guest]

I had bought a laptop about 5 months ago with a Windows XP Media Center
Version 2005 With Rollup 2. My lap top crashes every day with a blue screen.
On rebooting I get the following message-Computer recovered from a serious
error and send the report to microsoft. On sending the report I get directed
to a knowledge base article-How to fix driver errors suggesting that there is
an error in one of the drivers installed and thats why the stop error. I
followed all the steps that were there in the Knowledge article but it didnt
help solve the problem. The final step was to go for system recovery. I tried
to load the CD and go for system recovery but the sustem recovery fails after
transfer of about 3% with the following message-The file
c;\1386\drv\dta\dta.lst cannot be recovered. I went for the retry a number of
times but wothout any progress. My C drive is about 122 G and D drive is
about 40 G. The D drive gets filled up with incomplete recovery files and the
free space gets occupied. Could someone help me know where is the problem
and how can I fix it. I have already tried the system restore and it did not
help the problem. Also if I goo for system restore do I loose all the
information that I have stored in the documents and favorites. Hope someone
will enlighten me on this aspect and help me to solve this problem. Thanks
for reading all this stuff and hope you all will come up with a solution.
thanking you all and have a nice evening

 

[Ron Martell]

I had bought a laptop about 5 months ago with a Windows XP Media Center
Version 2005 With Rollup 2. My lap top crashes every day with a blue screen.
On rebooting I get the following message-Computer recovered from a serious
error and send the report to microsoft. On sending the report I get directed
to a knowledge base article-How to fix driver errors suggesting that there is
an error in one of the drivers installed and thats why the stop error. I
followed all the steps that were there in the Knowledge article but it didnt
help solve the problem. The final step was to go for system recovery. I tried
to load the CD and go for system recovery but the sustem recovery fails after
transfer of about 3% with the following message-The file
c;\1386\drv\dta\dta.lst cannot be recovered. I went for the retry a number of
times but wothout any progress. My C drive is about 122 G and D drive is
about 40 G. The D drive gets filled up with incomplete recovery files and the
free space gets occupied. Could someone help me know where is the problem
and how can I fix it. I have already tried the system restore and it did not
help the problem. Also if I goo for system restore do I loose all the
information that I have stored in the documents and favorites. Hope someone
will enlighten me on this aspect and help me to solve this problem. Thanks
for reading all this stuff and hope you all will come up with a solution.
thanking you all and have a nice evening

To start with we need the complete information from the Blue Screen Of
Death error message, include the STOP code, all 4 of the parameters,
and any file or module names mentioned.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

Basically you either have malware on the computer, or there is a hardware
fault.

I assume you have antivirus protection of some sort , and that it's updated
regularly? (and that it's NOT Norton?)

To detect parasites, (which are not the same as viruses) I would firstly
scan with Ad-aware, Spybot S&D and the like.

If neither of these give any positives, I would suggest contacting your
supply re warranty repair.

Oh, and bear in mind they may wipe the disk, so backup ALL of your data!

BTW you can do a system restore without losing documents or email, but you
do lose programs and settings. Worth a try.