Flash Player

[Doug Mc]

I've not been able to download and install Flash Player. It downloads ok
and starts the install then I get a message that the "Install Failed." I go
to their website and follow troubleshooting, etc. and it still won't
install.
They suggest reloading Internet Explorer (I have 7). Did that and still
wouldn't install.

Any suggestions?

ps. I haven't changed a thing to cause this that I know of. It tries to use
Flash Player on YouTube and now it won't work.
Thanks for any help.

Doug

 

[Elmo]

I've not been able to download and install Flash Player. It downloads ok
and starts the install then I get a message that the "Install Failed." I go
to their website and follow troubleshooting, etc. and it still won't
install.
They suggest reloading Internet Explorer (I have 7). Did that and still
wouldn't install.

Any suggestions?

ps. I haven't changed a thing to cause this that I know of. It tries to use
Flash Player on YouTube and now it won't work.
Thanks for any help.

Doug

Flash
- Open Internet Properties.
- On the General tab page, click the "Settings" button.
- Click "View Objects".
- Right-click the "Shockwave Flash Object".
- Click Repair, Remove, whatever you want to try..

 

[Kayman]

I've not been able to download and install Flash Player. It downloads ok
and starts the install then I get a message that the "Install Failed." I go
to their website and follow troubleshooting, etc. and it still won't
install.
They suggest reloading Internet Explorer (I have 7). Did that and still
wouldn't install.

Any suggestions?

Flash Player 9 April 2008 Security Update (version 9.0.124.0).

1. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
Direct link:
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

2a. Alternatively, uninstall "Adobe Flash Player Active X" in Control
Panel\Add or Remove Programs, if it exists.

3. Reboot

4. Install Adobe Flash Player.
http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash
or
Adobe Flash Player.
http://www.adobe.com/products/flashplayer/
Direct link:
http://fpdownload.macromedia.com/ge...censing/win/install_flash_player_active_x.msi

5. Reboot

6. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

Also, you may have to:
Download SubInACL from Microsoft to fix permission issues that prevent the
Flash Player Installation.
(Supported Operating Systems: Windows 2000; Windows Server 2003; Windows
XP)

Security Update for Flash Player (KB923789)
http://www.microsoft.com/downloads/...57-5f14-4fb2-bc0c-2c4f3c56274a&DisplayLang=en

Flash Support Forums
http://www.adobe.com/cfusion/webforums/forum/index.cfm?forumid=15

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb

Good luck

 

[Doug Mc]

That solved my problem.
Thanks,
Doug

Flash
- Open Internet Properties.
- On the General tab page, click the "Settings" button.
- Click "View Objects".
- Right-click the "Shockwave Flash Object".
- Click Repair, Remove, whatever you want to try..

 

[Elmo]

That solved my problem.
Thanks,
Doug

That's great news! Thanks for reporting your success.

 

[Timothy Daniels]

That solved my problem.
Thanks,
Doug

OK, but WHAT solved your problem? Did you select Repair
or Remove or what?

*TimDaniels*

 

[Doug Mc]

Having problems again.
Needed it for YouTube viewing.
Said it wasn't working.

Did an uninstall.
Did an Install.
Got an error message:
Error 1904.Module
C:Windows\system32\Macromed\Flash\Flash9b.ocx
failed to register. HRESULT -2147220473. Contact
your support personnel.

Tried to troubleshoot at the Adobe site but couldn't do any good.

Help again please.
Thanks,
Doug