File Format Problem

[Guest]

I'm not exactly sure when this change took place, but I do know at one point
it worked correctly. Before, when I would right click on something, a jpg,
gif, etc, and chose save pic as, it would come up as the file type and
whatever the file was called by the web designer that made the webpage, or
posted the file. HOWEVER, lately, when I right click an item, it comes up
with untitled as the file name and bmp as the file type. I try and use the
drop down menu to select another file type, but there aren't any there,
(there usually aren't but,, the correct info is usually already there).

This is a problem because I cannot save animated graphics as a bmp, and for
some reason it's not picking up what file type it's set as on the website.

Does anyone know how to fix this? or what may have caused it? Please help.
Thanks in advance.

 

[Kelly]

Go to:

IE/Tools/Internet Options/General. Temporary Internet files/Delete Files.

Clear your Temporary Internet Files, then try again.

Suggestion:

Go to IE/Internet Options/Delete Files. Also in Settings change the amount
to 40 MB. This will help in preventing the index files from becoming
overloaded.

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Alex Nichol]

I'm not exactly sure when this change took place, but I do know at one point
it worked correctly. Before, when I would right click on something, a jpg,
gif, etc, and chose save pic as, it would come up as the file type and
whatever the file was called by the web designer that made the webpage, or
posted the file. HOWEVER, lately, when I right click an item, it comes up
with untitled as the file name and bmp as the file type.

This happens if the indexes of the Temporary Internet Files get
overloaded. In Control Panel - Internet Options, in the temporary
Internet files section on the General page, click 'Delete files'. Then
I suggest click Settings and reduce the space allowed - 50 MB is
probably generous, and on big drives it tends to choose by default a
setting that is so high that this overload happens

 

[Kelly]

You are most welcome, Nicole. Thanks for the feedback and glad to hear all
is well. )

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com