Fatal System Error cooo21a

[Guest]

I am enrolled in this class and just finished using the TCP Optimizer.
Now I can not get my computer booted up
It is a Toshiba notebook and am running Windows XP
After running TCP Optimizer I get the following error
I have tried to start it in Safe Mode also and the same thing keeps happening.

I get a blue screen with the following message

STOP: cooo21a {fatal system error}
The windows logon process system process terminated unexpetedly with a
status of Oxc0000135 (0x00000000 Ox00000000).
The system has been shut down

After this message it just sets there. Does not shut off or anything. I
have to manually shut it down.

When trying to boot to safe mode it come to a screen that first ask me where
I want to boot from
It is called a Boot Menu
1. Hard Drive
2. Removable Devices
3. CD-ROM DVD Drive
4. Network Boot

I have selected both Hard Drive an Network Drive and it comes to the same
blue screen and error message as above.

I do not have a Windows CD to boot from
I do have a Windows Update Service Pack 1 cd which says it has Windows XP on
it but not sure how to use it for a boot disk or if I can
I also have a Recovery and Applications cd but as far as I know that will do
a complete reformat which I am hoping to avoid
I did do a restore point before running the Optimizer but can not get to it
to restore.
I do have a second computor which I am using now and I can download anything
you might send but we only have a dial-up connection so can not download
large files. I do have a USB that I can use.

HELP PLEASE

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - right hand column
(21A)

http://aumha.org/win5/kbestop.htm

--


Will Denny

MS MVP Shell/User
Please Reply to the News Groups

 

[Guest]

Thanks Denny, I did take a look at Jim's page. Near as I can tell he is
refering to a error caused by using Go Back. The last thing I had used was a
program called TCP Optimizer. I had not used the Go Back yet. If I can get
started into the safe mode I will be using it hopefully will fix the problem
but so far can not get anywhere.

marcie

 

[Guest]

Denny, just found something eles on the page you gave me was wondering if you
could answer a question.

fatal system error Oxc0000135
I get this error with the cooo21a error

I found an article that referes to using Windows SP1 to correct this error.
http://support.microsoft.com/?kbid=318159&sd=RMVP

Can you tell me if this is going to be like a reformatting or the hard drive?
This article does not tell me exactly how to use the disk to correct the
error.
Do I use it like a start up disk?

Thanks so much
marcie