Fatal Logoff/Swith User Error

[Guest]

Im sharing a serious problem with WindowsXP logon-logoff

Sequenc

Successfully come to the Users logon screen after switcing user
When switching users the screen goes blac
return to logon screen (endless loop

Log off Sequenc

Select Logoff from start men
PC begins to log off as it normally shoul
after a good while blue screen error comes up with the following

*----> State Dump for Thread Id 0x210 <----

eax=010738cc ebx=00000659 ecx=6082076c edx=01d56902 esi=00078df8 edi=0000000
eip=01d56902 esp=0006faf4 ebp=0006fb54 iopl=0 nv up ei pl nz ac po n
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=0000021

function: <nosymbols
No prior disassembly possibl
01d56902 ?? ??
01d56904 ?? ??
01d56906 ?? ??
01d56908 ?? ??
01d5690a ?? ??
01d5690c ?? ??
01d5690e ?? ??
01d56910 ?? ??
01d56912 ?? ??
FAULT ->01d56902 ?? ??
Error 0x0000000
01d56904 ?? ??
01d56906 ?? ??
01d56908 ?? ??
01d5690a ?? ??
01d5690c ?? ??
01d5690e ?? ??
01d56910 ?? ??
01d56912 ?? ??
01d56914 ?? ??
01d56916 ?? ??

*----> Stack Back Trace <----
*** ERROR: Module load completed but symbols could not be loaded for \??\C:\WINDOWS\system32\winlogon.ex
WARNING: Stack unwind information not available. Following frames may be wrong
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\System32\ntdll.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\RPCRT4.dll -
WARNING: Stack unwind information not available. Following frames may be wrong
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\GDI32.dll -

 

[Guest]

I'm having this EXACT same problem! Although the BSOD goes by too fast to read and the system promptly reboots. Any resolution or information on this problem? It may be a problem with winlogon.exe but I'm not sure. Is there any way to re-copy (or restore) system files from the CD?

 

[Black Baptist]

=?Utf-8?B?U2NydWJi?= rambled on in
microsoft.public.windowsxp.help_and_support:

I'm having this EXACT same problem! Although the BSOD goes by too fast to

read and the system promptly reboots. Any resolution or information on this
problem? It may be a problem with winlogon.exe but I'm not sure. Is there
any way to re-copy (or restore) system files from the CD?
run sfc /scannow to restore files

 

[Kelly]

Hi,

Suggestions: Reinstall your display drivers. If all is well there:

By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:

Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration).