Fatal error c000021a

[neoLeoX]

My pc restarts and restarts and windows never loads up


I see this error Fatal c000021a on a BLUE SCREEN after selecting the option
that removes the auto restart on error..

there was also STATUS 0x000001d

please help
I really need my pc back

any comment is greatly welcome

L.Ortega
El Paso Tx.

 

[Guest]

My pc restarts and restarts and windows never loads up


I see this error Fatal c000021a on a BLUE SCREEN after selecting the option
that removes the auto restart on error..

there was also STATUS 0x000001d

please help
I really need my pc back

any comment is greatly welcome

L.Ortega
El Paso Tx.

First, you need to rescue any data on this Hard drive (that if you have
valuable data?).
Then Try to download the Diagnostic tools from the HDD manufacturer website
to test the health of HDD, it may be having a bad/dirty cluster/bits that
causing this issue and normally running chkdsk /r will correct this error.
Then get your XP CD and perform a chkdsk /r from a recovery console or try
the Repair/Install of XP.
How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/default.aspx/kb/156669/en-us
How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654
Perform a Repair Installatio
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341
HTH.
nass