External HD not recognised by Vista

[Trevor]

Just got myself a Fujitsu Storagebird Solo 35-UB 1Tb HD but Windows Vista
says unrecognized USB device. It works fine with another XP PC.
Siemen-Fujitsu's really helpful advice is to reinstall Vista which would
take me a whole day to get this PC which I earn my living on back up and
running.

Anyone got any other (less drastic) suggestions?

 

[Andrew Murray]

I'm surprised it doesn't work. According to the datasheet from Fujitsu
(http://sp.fujitsu-siemens.com/dmsp/docs/ds_storagebird_solo_35-ub.pdf) it
should be "Plug 'n' Play" for Vista and for XP.

 

[Trevor]

It doesn't work presumably due to some problem with my PC (see thread on
sync center stops working despite microsoft fix), I just wondered if there
was a way of fixing the PC other than a reinstall of Vista, but it's now
looking (according to zach) as though that's the only option to get sync
centre working properly and Windows Media Player as well.