Export/Import Contacts Folder

[Guest]

I have created a large number of new contacts (address cards) that 3 other
colleagues are trying to import in order to update their Outlook Contacts
with the same information.

From my end, I have exported the Contacts folderwith "Comma Separated
Values" to a location that the others have access to. They have tried to
import that updated version and although all of the icons show that the
process took place...when they go into their COntacts folder no changes
(updates) have actually occured. We have done it this way in the past and it
has worked, but this time it is not. I also tried exporting the Contacts
folder using a".pst" estension, tab separated..., etc. and neither of those
worked either. Any suggestions?

 

[Vince Averello [MVP-Outlook]]

Might they have imported to the wrong folder? Also, have them open the PST
you exported to with the File menu > Open > Outlook Data File command. Then
they can drag/drop items individually to see if they actually got moved

 

[Brian Tillman]

I have created a large number of new contacts (address cards) that 3
other colleagues are trying to import in order to update their
Outlook Contacts with the same information.

From my end, I have exported the Contacts folderwith "Comma Separated
Values" to a location that the others have access to.

This isn't the best way to accomplish this. Create a new PST in Outlook,
copy the Contacts folder to that PST, close the PST in Outlook and close
Outlook. Now move the PST to the shared area. Your collegues can copy the
PSt to their own PC, start Outlook, open the PST with File>Open>Outlook Data
File and have access to the data you supplied exactly as you supplied it.
Never export or import when transferring data from Outlook to Outlook.