Explorer takes a long time changing directory's

[Guest]

My mother has a problem with her Windows XP, when using Windows Explorer and
I click on the plus sign to expand My Computer, it takes about 3-5 mins. to
open. It does the same when I want to save a file to disk (when in any
program; Word, Excel, and so on)

I've tried using Norton Antivirus to see if she has a virus, but it doesn't
find anything (and yes it is updated). I've tried AdAware, Spy Sweeper and
other ad ware type softwares, but nothing fixes the problem.

I've tried alt-ctrl-del to see what else is running in the background, but
that doesn't tell me anything.

As for memory, she has 224 MB of RAM (more then enough to run Windows XP
Home Edition) 1.2 GHz Intel Celeron processor.

Anybody got any ideas on what's the problem and how to fix it?

 

[Gerry Cornell]

Any recent changes tp printers, scanners or cameras?

Any error messages in Event Viewer?


Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

Part of the Description of the error will include a link, which you
should double click
for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--

~~~~~~


Hope this helps.

Gerry
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FCA

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
suggested solution worked for you.



~~~~~~~~~~~~~~~~~~~~~~~~

 

[Guest]

I don't get any error messages, it just takes a long time to do what I tell
it to do. After waiting it out, eventually it does change directory's, but it
takes a long time to do so.

Little E