Explorer.exe repeatedly quits unexpectedly in Windows XP

G

Guest

I'm using Windows XP Professional ver 5.1 with SP2 installed on it. I
recently got hotfix "Cumulative security update for Internet Explorer". Now
everytime my windows starts and I go to my C drive, an error occurs that
"Explorer has encountered a problem and needs to close. We are sorry for the
inconvenience." My explorer restarts and I lose some of systray icons. I read
article ID: 883791, but it did not help me because in my Regedit there is no
folder called "Explorer" under category "Policies". I even do not have
"UseDesktopIniCache" key in Regedit when I search for it. My "desktop.ini" in
Windows folder is empty. Please let me know how to fix this problem.
 
C

Carey Frisch [MVP]

Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install Security Update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.
[Direct Patch Download: http://www.kellys-korner-xp.com/regs_edits/hp.vbs]


Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I'm using Windows XP Professional ver 5.1 with SP2 installed on it. I
| recently got hotfix "Cumulative security update for Internet Explorer". Now
| everytime my windows starts and I go to my C drive, an error occurs that
| "Explorer has encountered a problem and needs to close. We are sorry for the
| inconvenience." My explorer restarts and I lose some of systray icons. I read
| article ID: 883791, but it did not help me because in my Regedit there is no
| folder called "Explorer" under category "Policies". I even do not have
| "UseDesktopIniCache" key in Regedit when I search for it. My "desktop.ini" in
| Windows folder is empty. Please let me know how to fix this problem.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top