Explain Journal entry vs. "Notes" section on Contact "Box"

[Guest]

Individual Contact "Box" or screen has a "notes" section on right hand side.
What is this called?? How does it relate to "Journal" entries?? What is best
way (and where) to record notes from phone conversation with an individual
contact??

 

[Sue Mosher [MVP-Outlook]]

It's the body of the contact item. (All Outlook items have bodies.) It has no relationship whatsoever to any journal entries. Whether you use individual journal entries, individual appointment items, or the body of the contact to record phone notes is strictly a matter of personal preference.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers