You can do several things to download your pictures. Before you connect your
camera to your computer, make sure you have enough battery power or better
yet use your AC connector if your camera came with one. After connecting,
power the camera and wait about 15-20 seconds for XP to recognize the
camera, you will hear some sound "ding-dong" and the LCD screen on your
camera will change (the change is dependent on the type of camera you have)
and you are now ready to transfer, even if the Autoplay window does not open
automatically.
1. Open My Computer, look under devices with removable storage. Your camera
will be listed there as an external drive (probably below your CD drive).
Double click on it to open it.
You will see a folder, double click to open it, then another folder, double
click on it to open it and you will see the list of photo files. Select all
and copy to a folder on your hard drive. To select all the files, you can
click on the first file and then hold the Ctrl key down and press the letter
A. Or, click on Edit on your top bar and then click on Select all on the
opening menu. When files are selected, their names are highlighted in blue.
You can then look at the menu on the left of the file names and click on
Copy and then select the folder you want or make a new folder.
2. Right click on your camera listed as an external drive as given above,
click on Autoplay listed on the opening menu. This should open the Autoplay
window to download your photos the same way as when the Autoplay window
opens automatically when you connect your camera.
3. If you want to repair the automatic Autoplay window you can try the
following.
Different ways to try to repair the Autoplay window for downloading from
either a camera or card reader. Also the same procedure can be used for a CD
drive Autoplay.
Go from steps I to V, although step V may not be needed.
I. Connect your camera to your computer, power it on and make sure you have
pictures on your memory card. Make sure your batteries are good or better
yet, use your AC adapter if your camera came with one. If you are trying
with a card reader, just connect it with a memory card inserted and with
pictures on the memory card.
Click on My Computer and look under Device with Removable storage. Your
camera will be listed there and a drive letter will be assigned to it
(something like H, G, etc.) You will use this drive letter in a step below.
If you do not see your camera listed there you will need to repair your USB
connection or you are on a network and the network drive is Z and XP cannot
assign a drive letter to your camera so you will need to take care of this
first. The steps below will not work if XP cannot assign a drive letter for
your camera.
II. Click on Start, click on Run and type the following in the textbox:
REGSVR32 SHIMGVW.DLL
and press Enter
Note that there is a space between ...32 and SHI...
This will take a few seconds to run.
III. Go to the following site:
http://www.bigblackglasses.com/staff/downloads/autofix.exe
and download the autofix.exe file in one of your folder. Once done, double
click on this file. A window will open. Follow the directions on the screen.
Once done, turn off the camera and reboot.
IV. Power the camera on, wait 10-15 seconds for XP to recognize it, you
should hear some beeping sound and the window should now open giving you the
option of downloading photos from the camera.
V. You may have to set the options for this window.
Click on My Computer, your camera should be listed there under Devices with
Removable Storage. Right click on it and click on Properties. In the opening
window, click on the Autoplay tab and under Select, scroll to Pictures to
select it. Select the button Prompt me... Do the same thing for a CD drive.
You can also download the autofix.exe file from the site below if the above
site is not available. At this Microsoft site, you have the option of
downloading the autofix.exe file and proceed as above, or, let Microsoft
scan your computer and try to repair everything. If you decide to use this
site and let Microsoft try the repair, run the REGS...command given above
before going to this site.
http://www.microsoft.com/downloads/...b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en