Excel XP and Terminal Services (RDP)

[Maelstrom Maestro]

We're running a commercial excel application on a terminal server that
basically runs a lot of macros. We're getting a crash during certain
save operations with the event log error:-

Event ID 1000 "Faulting application excel.exe, version 10.0.5815.0,
faulting module srcorc32.dll, version 1.0.0.1, fault address
0x00035dbe."

The crash only happens when connected via RDP and running this app, we
don't experience the issue with citrix ICA connections or when logged
into the console.

We are experiencing the same issue on Windows 2000 and Windows 2003
TSs.

Any ideas/possible troubleshooting methods?

thanks

 

[Vera Noest [MVP]]

Here ar a number of example of this event. Although none is about
Excel, the general concepts described might help you:

http://www.eventid.net/display.asp?eventid=1000
&source=application_error

I'm a bit concerned about the mentioning of srcorc32.dll. This dll
does not show up in the DLL Help Database at
http://support.microsoft.com/servicedesks/fileversion/dllinfo.asp

Can you check the details of this dll?

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
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