Excel hangs when opening any spreadsheet

[Vaughn]

Task manager eventually shows it as "Not responding"
Submitting an error report does not return any possible fixes.
In the application event log, the only thing that looks related is a message
about fault bucket 1047709693 and application hang...googling this doesn't
seem to find anything applicable.

The PC has WinXP and Office 2003, both fully updated. I have defragged the
drive. Logging in as myself (with an administrator account) I can open
spreadsheets just fine. Logged in as the user and it fails. Any advice?

 

[Eric]

Hi Vaughn,
I'm curently experiencing the same issue with two computers at work. Let try
troubleshooting this a little.
One of the the two computershas new RAM installed. Have you installed more
memory recently?
Both have a wireless logitech mouse with updated drivers. Do you?
One thing I noticed is that Java update may be at the cause, because every
time I Task Manager and kill Java it frees up the computer again. Which I
know is not related to Excel. Probably a running process in the background
using Java might be monopolizing RAM. Let me know what you have running. TY.

 

[Eric]

Hi Vaughn,
I'm curently experiencing the same issue with two computers at work. Let try
troubleshooting this a little.
One of the the two computershas new RAM installed. Have you installed more
memory recently?
Both have a wireless logitech mouse with updated drivers. Do you?
One thing I noticed is that Java update may be at the cause, because every
time I Task Manager and kill Java it frees up the computer again. Which I
know is not related to Excel. Probably a running process in the background
using Java might be monopolizing RAM. Let me know what you have running. TY.