Everquest and Windows XP. Need solutions pls!

[Jeanna]

I have played EQ for 3 years now and until August I have
had zero problems. I can get into game and play about 10
minutes before I get a "YOU HAVE BEEN DISCONNECTED" and
if I don't get that I get a slammed to desktop and game
gone situation. The lag in the game is so bad that I
can't even play when I am able to even get back in. This
has been an every day problem nore for a month. I talked
to EQ tech dozens of times and I have finally reformatted
and reinstalled EQ. I had 1 day of no problems and on day
2 back to the problems again. I don't see how or what
could be causing this. I have far beyond the recommended
needs to play this online game. I have noticed in game
that alot of people with windows XP are having the same
problems. Any suggestions?

 

[Harley Henderson [MSFT]]

Hello Jeanna;

Can you please provide more details about how your computer connects
to the internet? Are you on a dial up modem connection, or a
broadband connection? Are you directly connected to the internet, or
are you a connection sharing device? This sounds like it is either a
connection issue, or a problem with something running in the
background that is not compatible with EverQuest. Before you launch
the game I would recommend right clicking on as many of the small
icons next to the clock and telling them to exit. If you have a virus
scanner disable it's real time scanning feature. Also, make sure as
many applications as possible are closed before you launch the game.

Thank you for choosing Microsoft products.

Best regards,

Harley Henderson MCSE 2000
Microsoft Enterprise Platform Support
Windows Server Setup Support Team

Microsoft Security Announcement: Have you installed the patch for
Microsoft Security Bulletin MS03-039? If not, Microsoft strongly
advises you to review the information at the following link regarding
Microsoft Security Bulletin MS03-039
http://www.microsoft.com/technet/security/bulletin/ms03-039.asp and/or
to visit Windows Update at http://windowsupdate.microsoft.com to
install the patch. Running the Windows Update scan will help to
insure you are current with all security patches, not just MS03-039.

Microsoft also highly recommends to all customers that you visit the
http://www.microsoft.com/protect site and perform the three
straightforward steps listed to improve your computer's security.