Event ID - DHCP error

[J Lunis]

XP Home SR2
Network
PC connected to router by cable
cable modem connected to router by cable
NAS (Netgear) connected by cable.
laptop connected wirelessly

Event ID 1003 - 'Your computer was not able to renew its address from
the network (from the DHCP server) for the network card with the network
address xxxxxxxxxxxx.' 'The operation was canceled by the user.'

Been getting this for several months along with other errors (see
below). I have done some searching and found information linking this
to a bad cable (changed it out) or to a problem with the router with the
suggestion to cycle it down. Did that. Found a reference to a firewall
problem. Uninstalled Norton (life is good) and installed McAfee. FWIW,
most errors occur when no one is home so I do not see how the operation
could be 'canceled by user.'
Possibly relevant
Event ID 4 - Adapter Intel PRO/100 VE Network connection:adapter link down
Event ID 4356 - The COM+ Event System failed to create an instance of
the subscriber partition xxxxxxxxxxxxxxxxxxxxxxxxxx
Event ID 8 - Failed auto update retrieval of third-party root list
sequence number
Win Explorer - on opening Explorer and selecting 'My computer,' I get an
hourglass for 2-3 minutes before Explorer 'finds' my drives. (Same thing
happens when I try to change folders in a 'Save As' display. Even then,
if I select a drive/folder in the left column - no problems. If I
select a drive folder from the right column, I get a command.com screen.
How do I resolve these?

 

[J Lunis]

What computer(s) are you getting these issues with? The desktop, the laptop
or both?

If both, then it does not sound like an XP issue to me, but rather a problem
with your router and perhaps your DHCP settings.

Almost entirely with the PC. Only Event ID errors on the laptop is
something about updating the time. Since the errors do not seem to be
preventing me from accessing the net or my laptop, it may not be
critical. But the red 'X's in Event Viewer do encourage me to
investigate as much as I can.
As far as the Explorer error is concerned, I have found Explorer oopens
quickly is Safe Mode but VERY slowly if I boot up normally. I suppose
this means the Explorer issue is not connected to the network? problems.
Seems to me there used to be a way to start up windows and selectively
load/skip drivers. Can't find how to do this on my PC.
How do I do that?
Do you think this would help resolve the Explorer problem?

 

[Gerry Cornell]

Will you post full copies of the Error Reports for one boot in time
sequence so that
we can see what leads to the next error.

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

Will you post full copies of the Error Reports for one boot in time
sequence so that
we can see what leads to the next error.

Please check Event Viewer for Warning / Error Reports in the System and
Application logs for when the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

I'm hoping you don't want all entries in Event Viewer. Would probably
take pages. I am only including the errors and warnings - no 'Information.'
Event Viewer>Application No errors

Event Viewer>System
------------------------
1) Event Type: Error >>
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 12/5/2006
Time: 3:35:17 PM
User: N/A
Computer: Home PC
Description:
The WebClient service terminated with the following error:
The specified module could not be found.

2) Event Type: Error >> McAfee
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 12/5/2006
Time: 3:36:50 PM
User: N/A
Computer: Home PC
Description:
The MBackMonitor service hung on starting.

3) Event Type: Error >> Netgear NAS
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 12/5/2006
Time: 3:36:50 PM
User: N/A
Computer: Home PC

4) Event Type: Error >> McAfee
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 12/5/2006
Time: 3:36:50 PM
User: N/A
Computer: Home PC
Description:
The MBackMonitor service terminated unexpectedly. It has done this 1
time(s).

--------------------------------
In addition, I performed some routine tasks
On attempting to open Explorer, I received
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/5/2006
Time: 3:54:02 PM
User: Home PC\name
Computer: Home PC
Description:
The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did not register with
DCOM within the required timeout.

 

[Gerry Cornell]

Have you tried this.

To display the WIN32_EXIT_CODE error that SCM encountered, at the command
prompt, type
sc query service name

The service name to be entered is WebClient.

Is the Windows SP2 update installed?

In your Services do you have a Webdav Client Redirector?
http://www.theeldergeek.com/webclient.htm

WebClient is dependent on that service so far as I can see.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

Have you tried this.

To display the WIN32_EXIT_CODE error that SCM encountered, at the command
prompt, type
sc query service name

The service name to be entered is WebClient.

Tried it. I get a quarter-of-a-second black (command.com) popup screen
- that's it. Tried the same 'sc query' with 4-5 other services. All
give me the quarter-of-a-second screen.

Is the Windows SP2 update installed?
Yup.
In your Services do you have a Webdav Client Redirector? Nope.
http://www.theeldergeek.com/webclient.htm

FWIW, since the eldergeek says webclient may not be needed, I went to
'Services' to 'Stop' it. Only choice I had was 'Start' so I presume it
was/is off. Clicked on 'Start' and got 'Could not start the WebClient
service on the local computer. Error 126: The specified module could
not be found.'
FWIW 2 - I found a reference to COM+ stating it could be reinstalled.
Went to Add\Remove Windows Components but can't find COM+.

 

[J Lunis]

Have you tried this.

To display the WIN32_EXIT_CODE error that SCM encountered, at the command
prompt, type
sc query service name

The service name to be entered is WebClient.

Is the Windows SP2 update installed?

In your Services do you have a Webdav Client Redirector?
http://www.theeldergeek.com/webclient.htm

WebClient is dependent on that service so far as I can see.

And more event errors - all when no one was near the PC
1) Event Type: Warning
Event Source: EventSystem
Event Category: (52)
Event ID: 4356
Date: 12/5/2006
Time: 4:02:03 PM (and two more 10:53:55PM and 10:53:58PM)
User: N/A
Computer: DJMTYW41
Description:
The COM+ Event System failed to create an instance of the subscriber
partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{6295DF2D-35EE-11D1-8707-00C04FD93327}.
CoGetObject returned HRESULT 80040154.

2) Event Type: Warning
Event Source: W32Time
Event Category: None
Event ID: 36
Date: 12/6/2006
Time: 5:14:25 AM
User: N/A
Computer: DJMTYW41
Description:
The time service has not been able to synchronize the system time for
49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

 

[Elmo]

Tried it. I get a quarter-of-a-second black (command.com) popup
screen - that's it. Tried the same 'sc query' with 4-5 other services.
All give me the quarter-of-a-second screen.

You have to click Start, Run, and type CMD. Then you type into this
window and it remains open so you can read the responses.

 

[J Lunis]

You have to click Start, Run, and type CMD. Then you type into this
window and it remains open so you can read the responses.

Ah, the misery of being old. OK, WIN32_EXIT_CODE > 126 (0x7e)

 

[Gerry Cornell]

Jay

http://msdn.microsoft.com/library/d..._299217d6-98d1-4d1d-8068-883e89933845.xml.asp
or if link breaks try:
http://snipurl.com/l6o7

The error referring to Netgear NAS caught my attention. What is this
in terms of make, model and drivers?

With regard to your DCOM / Windows Image Acquisition error what
is the make / model of your scanner?

This freeware programme is excellent for getting information
about your computer:
Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this
is fine for posting small amounts of information into newsgroup
messages longer reports will irritate other newsgroup
subscribers.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

Jay

http://msdn.microsoft.com/library/d..._299217d6-98d1-4d1d-8068-883e89933845.xml.asp
or if link breaks try:
http://snipurl.com/l6o7

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
uncertain what that error is - new to me.

The error referring to Netgear NAS caught my attention. What is this
in terms of make, model and drivers?

Netgear SC101 - drivers? I'm presuming it is listed in Device Manager as
"ZNS Disk Device." Listed under 'Disk Drives' with drivers disk.sys,
iomdisk.sys, ZETsfd.sys. Listed under 'Processors' as 'ZNS proc' 4
times) with no drivers.

With regard to your DCOM / Windows Image Acquisition error what
is the make / model of your scanner?
Epson CX3200.
This freeware programme is excellent for getting information
about your computer:
Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html

Tip: To copy select Report, Quick Report, Plain Text, highlight
required text, right click and select copy. However, whilst this
is fine for posting small amounts of information into newsgroup
messages longer reports will irritate other newsgroup
subscribers.

Looks like about 20-30 pages. What is the 'required text.'

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

No errors

And I have a new Event Viewer error.
---old one---
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/6/2006
Time: 1:21:47 PM
User: DJMTYW41\Jon Munday
Computer: DJMTYW41
Description:
The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did not register with
DCOM within the required timeout.

---new one--- FWIW, I found a little app called DriverView. I should
symlcbrd.sys (A Norton app) as running. Since I had uninstalled Norton,
I deleted the driver and rebooted a few minutes before the error.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/6/2006
Time: 1:21:33 PM
User: DJMTYW41\Jon Munday
Computer: DJMTYW41
Description:
The server {4FB6BB00-3347-11D0-B40A-00AA005FF586} did not register with
DCOM within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Gerry Cornell]

Jay

4FB6BB00-3347-11D0-B40A-00AA005FF586

is the Logical Disk Manager Administrative Service

is this Service set to Manual?

http://www.theeldergeek.com/logical_disk_manager_administrative_service.htm

You should consider updating the drivers for your Epson CX3200:
http://www.epson.com/cgi-bin/Store/...=24875245&infoType=Downloads&platform=Windows
if link broken try
http://snipurl.com/14fnf

Netgear SC101
http://kbserver.netgear.com/products/SC101.asp

Search for ZNS Disk Device lead to
http://vivisimo.com/search?tb=vivisimocom&query=ZNS+Disk+Device&x=21&y=10

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
You need a full copy of the Error message and the Report from Event Viewer.
http://msdn.microsoft.com/library/d..._299217d6-98d1-4d1d-8068-883e89933845.xml.asp
if link broken try
http://snipurl.com/l6o7

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

Jay

4FB6BB00-3347-11D0-B40A-00AA005FF586

is the Logical Disk Manager Administrative Service

is this Service set to Manual?
Yup

http://www.theeldergeek.com/logical_disk_manager_administrative_service.htm

You should consider updating the drivers for your Epson CX3200:
http://www.epson.com/cgi-bin/Store/...=24875245&infoType=Downloads&platform=Windows
if link broken try
http://snipurl.com/14fnf

Netgear SC101
http://kbserver.netgear.com/products/SC101.asp

updated driver already

Search for ZNS Disk Device lead to
http://vivisimo.com/search?tb=vivisimocom&query=ZNS+Disk+Device&x=21&y=10

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

Still not sure where you found this error. Where did you get it? How
do I find the exception code so I can troubleshhot?

 

[Gerry Cornell]

Jay


Did you do this?

Still not sure where you found this error. Where did you get it? How do
I find the exception code so I can troubleshhot?

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
uncertain what that error is - new to me. That's what you posted.

It will be recorded in Event Viewer.

Has there been any reduction in Errors. Which, if any, have ceased and
which are still arising?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

Jay



Did you do this?

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
uncertain what that error is - new to me. That's what you posted.

It will be recorded in Event Viewer.

Has there been any reduction in Errors. Which, if any, have ceased and
which are still arising?

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
My problem is you added this error to the thread. Don't know where you
got it. I haven't seen it on my PC.

errors - still troubleshooting. One error - 7026
'following boot-start or system-start drivers failed to load.'
3 are listed - fwdrv and khips appear to be Kerio drivers. Uninstalled
Kerio long ago but haven't found how to get these 2 to stop trying to
load. - zetsfd - associated with NetGear NAS. I have written NetGear for
guidance.
One error is assoicated with Removable Storage which is stopped so I
guess I know how to ersolve this if I want.
DCOM and COM+ related errors - I still am clueless. I have seen articles
telling me to uninstall/reinstall COM+ but I do not have that
component listed. Any ideas?
error - 00a024151983 seems to be associated with Windows backup.
Haven't found it yet and, to my knowledge, have never used it. Ideas?

 

[J Lunis]

Jay



Did you do this?

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
uncertain what that error is - new to me. That's what you posted.

It will be recorded in Event Viewer.

Has there been any reduction in Errors. Which, if any, have ceased and
which are still arising?

Learned something else. First, view this error again.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/7/2006
Time: 4:10:14 PM
User: DJMTYW41\Jon Munday
Computer: DJMTYW41
Description:
The server {A1F4E726-8CF1-11D1-BF92-0060081ED811} did not register with
DCOM within the required timeout.
-----
Happens on two occasions.
1) on start up
2) On opening Explorer - BUT not until I click on My Computer.
And, FWIW, remember when I click on My Computer, I have to wait 2-3
minutes for the C drive to appear (this is, obviously, when I have the 2
external USB drives and the NAS unplugged). However, with these drive
plugged in, I still get the error when I click on My Computer.
Hope this helps.

 

[J Lunis]

Jay



Did you do this?

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
uncertain what that error is - new to me. That's what you posted.

It will be recorded in Event Viewer.

Has there been any reduction in Errors. Which, if any, have ceased and
which are still arising?

One more thing. Any msc files (e.g., services). When I try to run any
of them from START>RUN or from Explorer, I get 'Windows can not open
this file' and given options to chose the program that runs them.