Event ID 2017 and 2021

[Bisk]

I'm running Vista Ultimate x64 with SP1 and I'm having an issue with file
sharing. If I try to copy files from an XP machine to the Vista machine, the
System log on the Vista PC fills up with 2017 (The server was unable to
allocate from the system nonpaged pool because the server reached the
configured limit for nonpaged pool allocations) and 2021 and I get an error
on the XP machine about there not being enough memory to fullfill the
request. I have tried a couple of registry entries, like disabling SMB2 and
setting MaxMpxCt to 255; neither of which have resolved the issue. I'm still
able to browse the network from the Vista machine, so it looks like it's only
incoming connections into the Vista machine that are the problem. Anyone
have any suggestions?

 

[Kerry Brown]

Non-paged pool problems are sometimes caused by AV software. What AV are you
running?

 

[Bisk]

I'm not running any AV software. This is a fresh install of the OS; I've
installed twice with the same result.

 

[Kerry Brown]

In Task Manager - View => Select Columns => Memory - Non-paged Pool

Take a look at what is using the most memory. I'd suspect something to do
with the NIC driver but that's just a guess.

 

[Bisk]

I had a look at vmware-vmx.exe is using 175K, svchost.exe is using 80K and
then there are some others under 50K.

 

[Bisk]

I guess I should have mentioned that I'm running VMWare Server 2.0 on the box
as well...

 

[Kerry Brown]

What are the high users of the paged pool?

 

[Bisk]

I'm running 3 VMs on VMWare Server. The Host is a Dell Demension E520 with a
1.8GHz C2D and 8GB of RAM.
These are the top users, but there's about 58 processes running...
vmware-vmx.exe - 176K
svchost.exe - 83K
explorer.exe - 51K
svchost.exe - 48K
svchost.exe - 48K
vmware-vmx.exe - 47K
vmware-vmx.exe - 46K

 

[Kerry Brown]

How much memory is allocated to the vm's? Do you have the same problem if
you shut down some or all of the vm's? Are some or all of the vm's using the
same NIC that is having the problem? Have you tried uninstalling vmware? It
sounds to me like the vm's are IO bound and the host is struggling for
resources. You may be better off asking about this problem in a vmware forum
or newsgroup.

--
Kerry Brown
MS-MVP - Windows Desktop Experience: Systems Administration
http://www.vistahelp.ca/phpBB2/

 

[Patrick]

In regards to the non-paged pool processes here are the top users:-

Autodesk 3ds max which uses 228k (this is the application that is failing)
firefox 200k
explorer 82k
avguard.exe 81k

Any suggestions on how to fix this? I'm looking at having to buy a new seat
of xp64 and throw my copy of vista in the bin ! ...which is not the cheapest
of solutions.

 

[rnealgm]

Try this.

In:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanServer
\Parameters

Set the 'Size' value to 3

(This apparently means "optimize for server operation" or something
like that.)

Saw this suggestion in a Microsoft KB article (sorry, don't remember
which one) and it fixed the problem for me, for both Vista and Server
2003 attaching to another Vista (32 bit) "file server." Haven't had
the problem since making this change.