event ID 1002

[george]

I have a web page where I'm trying to upload images. It works more often
than not but occassionaly it will hang and I get the following messages in
my event log

1. EVENT ID 1002 -
Hanging application iexplore.exe, version 6.0.2800.1106, hanging
module MSHTML.DLL, Version 6.0.2800.1276, hang address 0x00028675

2. EVENT ID 1002 -
Hanging application iexplore.exe, version 6.0.2800.1106, hanging module
jscript.dll, Version 5.6.0.8513, hang address 0x00020ecb.

3. EVEN ID 1002 -
Hanging application iexplore.exe, version 6.0.2800.1106, hanging
module kernel32.DLL, Version 5.1.2600.1106, hang address 0x0001da9d

I'm not sure what is causing this to hang like this?

 

[Mike Flanagan]

http://www.eventid.net/display.asp?eventid=1002&source=

Look at the possibilities in this link

 

[Jason]

Hello George,

I am also getting the same problem with Windows XP. Do
you have Symantec Corporate Antivirus installed on your
computer? I have 8.1. I am also running Office 2003. I
have ran all of the proper updates, but the computer
still continues to have this same exact problem. Any luck
so far on your end? I haven't really tried uninstalling
any applications.

Jason

 

[george]

Yes I have Norton Antivirus Corporate 8.0.
I have Office 2003 on my machine but others
have Office XP or Office 2000. It is a mix of
Operating Systems as well I have Windows XP
and others have Windows 2000.

The problem isn't consistent at all. Happens sometimes
and not others?

Check that. I un-installed Norton on my computer it still happened. I just
re-installed Norton back today.

Like I said it is VERY in consistent. Only thing consistent about it is, it
seems to happen when I'm trying to upload images or drawings to the web
server. We have a script that allows users to do this relatively easily so
they can attach images to products we have on the web site. On occasion the
script times out where I get all these errors.

So I'm still searching for the problem.