Error when uninstalling Legos Star Wars Video Game Screensaver

P

P Frymier

(Note: cross posted to "Help and Support")

My son installed from somewhere the Legos Star Wars Video Game Screen Saver.
It shows up in both the list of programs in the "Add/Remove Programs"
control panel dialog and also as an option in the "ScreenSaver" tab of the
"Display"
control panel. In the "Add/Remove Programs" control panel, it says it is
occupying over 800 MB of space. If I try to either select it from the
"Display" control panel as the active screen saver or remove it with the
"Add/Remove Programs" control panel, a dialog box pops up that basically says
"Error: swflash.ocx not found" or some perturbation of that. There is such a
file on the computer, but don't remember where.

I'd like to get rid of this program because it doesn't work and it is
consuming a lot of disk space. However, I am stymied by the above error.
Does anyone have any idea how to remove this? I don't know where files
associated with screen savers are kept so can't manually trash them and would
prefer to do an uninstall to get rid of registry entries, etc.

Thanks in advance.
 
L

Leonard Grey

It's not unusual for a program to fail to uninstall. It can happen for
reasons that have nothing to do with the user.

The usual remedy is to re-install the program, restart your computer,
uninstall the program and restart your computer again. Re-installing the
program restores whatever caused the original uninstall to fail.

These days you typically need to temporarily disable your security
software while installing or uninstalling software.

There are more advanced steps to follow if the above also fails to
remove the program, but start with the easy fix first.
 
P

P Frymier

Could be a problem. My first thought was to search the 'net for references
to problems with the screensaver but found no references to the screensaver.
I have no idea where he got it from. Will look again. If anyone turns up an
installer, please let me know.
 
L

Leonard Grey

If you find any of the files for the screensaver you can check the
Properties (right-click) and that will often tell you who the publisher
is. You can ask them for help.

Screensavers downloaded from the internet are frequently vehicles for
malware. Let's hope that didn't happen to you.
 
G

Gandalff

P Frymier said:
(Note: cross posted to "Help and Support")

My son installed from somewhere the Legos Star Wars Video Game Screen
Saver.
It shows up in both the list of programs in the "Add/Remove Programs"
control panel dialog and also as an option in the "ScreenSaver" tab of the
"Display"
control panel. In the "Add/Remove Programs" control panel, it says it is
occupying over 800 MB of space. If I try to either select it from the
"Display" control panel as the active screen saver or remove it with the
"Add/Remove Programs" control panel, a dialog box pops up that basically
says
"Error: swflash.ocx not found" or some perturbation of that. There is
such a
file on the computer, but don't remember where.

I'd like to get rid of this program because it doesn't work and it is
consuming a lot of disk space. However, I am stymied by the above error.
Does anyone have any idea how to remove this? I don't know where files
associated with screen savers are kept so can't manually trash them and
would
prefer to do an uninstall to get rid of registry entries, etc.

Thanks in advance.
Normally screensavers are stored in the windows directory ususally in .bmp
format.
I would do a quick search in the windows directory first, if that fails do a
complete search by using start/search/all files and folders, and put lego in
the search box.
Failing that, try a system restore.
hope this helps
Gandalff the Wizard
MCDST, MCSA, MCSE, MCPD, CCNA
 
O

Olórin

Gandalff said:
Normally screensavers are stored in the windows directory ususally in .bmp
format.
I would do a quick search in the windows directory first, if that fails do
a complete search by using start/search/all files and folders, and put
lego in the search box.
Failing that, try a system restore.
hope this helps
Gandalff the Wizard
MCDST, MCSA, MCSE, MCPD, CCNA

You put all those letters after your name yet you think that screensavers
are .bmp files??
 
G

Gandalff

Olórin said:
You put all those letters after your name yet you think that screensavers
are .bmp files??
Sorry I was thinking of wallpapers
Gandalf the Wizard
MCDST, MCSA, MCSE, MCPD, CCNA
 

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