Error opening SANPSHOT - User has Access

[Guest]

I emailed a report snapshot to several users...some have Access, some don't.
Only one got an error (so far) and he's one that I know has Access. I
thought if you had Access, you could view snapshots? How is this possible.
More importantly, how might we fix it. His error says...

Error 1706. Setup cannot find the required files. Check your connection to
the network, or CD-ROM drive. For other potential solutions to this problem,
see c:\Program Files\Microsoft Office\Office 10\1033\Setup.HLP.

Thx, Dj

 

[Allan Murphy]

DJ

The user may not have snapview.exe installed on their hard drive it should
be located in C:\Program Files\Common Files\Microsoft Shared\Snapshot Viewer
or a similar sub-directory.