Error Number 0x800C013A

G

Guest

Everytime I send a new email, I get this response stating:
The message could not be sent. Subject '', Account: 'Hotmail', Protocol:
HTTPMail, Server Response: 'There is an error synchronizing your mail
account, please call Microsoft support to resolve this issue.', Port: 0,
Secure(SSL): No, Server Error: 0x800C013A, Error Number: 0x800C013A
I was wondering whether anybody on here would know anything about resolving
such an issue
 
J

Jim Pickering

If your question is about using Hotmail in Windows Mail in Vista, it is not
supported and there are no plans to change it. If you're asking about using
Hotmail in some other program, you failed to tell us which program it might
be.
 
G

Guest

Sorry, about the confusion, I'm using the Hotmail account in WLMD in Windows
XP and was wondering whether there were anyway into resolving the
non-synchronising error. It keeps all the emails in my Outbox and says
they're not sent and yet I get replies from the people that I apparently
haven't sent to. Which baffles me, if it didn't send how did the recipetent
receive and reply to the email?
 
H

Highspar

Michael:
There could be several things wrong
1. your account isn't enabled (did you receive an invite to use WLMD?)
2. The service could be down (unlikely otherwise there would be more people
having problems than just you)
3. you've exceeded your sync times with the server (i.e. did it ever work,
or did you install it and it failed at first run)
4. there could be some proxy error, but that is unlikely as well.

option #1 is probably the most likely problem.

I would suggest trying to signup again to ensure that your account is
enabled by going to http://ideas.live.com I believe direct signup is now
enabled.

one thing to note is that the invite will often end up in your junk mail
folder so please check there as well.

-Highspar
 

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