error sending email

C

Chris

how can I fix this problem?

The message could not be sent. Subject 'music', Account:
'(e-mail address removed)', Protocol: HTTPMail, Server Response: 'There is
an error synchronizing your mail account, please call Microsoft support to
resolve this issue.', Port: 0, Secure(SSL): No, Server Error: 0x80191002,
Error Number: 0x80191002

Thanks Chris
 
G

Guest

I am having the same problems to I don't know what to do as I depend on using
me email for business can anyone help
 
G

Gary VanderMolen

Since you did not include a detailed error message, I'm assuming
you have a 'ghost' message stuck in the Outbox.
In that case, your options are rather limited.
If you don't feel comfortable doing the database deletion/regeneration
method that has been widely discussed in this newsgroup, then your
only remaining option is to install and use a different email program.
Mozilla Thunderbird is free:
http://www.mozilla.com/en-US/thunderbird/

Gary VanderMolen
 
S

Steve Cochran

First thing is to remove McAfee or Norton AV and antispam from the computer
if they exist. You may need to visit their website to fully uninstall the
product (for Norton see here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039.
Then get something less invasive. There are a number of free
antivirus programs, but with any you have to disable email scanning. See
www.oehelp.com/OETips.aspx#3

You can also try compacting and repairing the database using my WMUtil
program (www.oehelp.com/WMUtil/).

After that, the only solution so far is to wipe out the database. So go to
Tools | Options | Advanced | Maintenance | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory, so that the Windows Mail directory is completely empty.
Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files.

steve
 
G

Guest

Chris said:
how can I fix this problem?

The message could not be sent. Subject 'music', Account:
'(e-mail address removed)', Protocol: HTTPMail, Server Response: 'There is
an error synchronizing your mail account, please call Microsoft support to
resolve this issue.', Port: 0, Secure(SSL): No, Server Error: 0x80191002,
Error Number: 0x80191002

Thanks Chris
Click to expand...
 
N

nasih

Chris said:
how can I fix this problem?

The message could not be sent. Subject 'music', Account:
'(e-mail address removed)', Protocol: HTTPMail, Server Response: 'There is
an error synchronizing your mail account, please call Microsoft support to
resolve this issue.', Port: 0, Secure(SSL): No, Server Error: 0x80191002,
Error Number: 0x80191002

Thanks Chris
Click to expand...
 

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