ERROR MESSAGE

[OREGON MOM]

This Error message keeps popping up when im on the internet, this just
started the message reads.....Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience.
It then has three boxes to click on Debug, Send, Dont Send, it dosnt matter
which box you click on it then kicks you off internet and you lose
everything, Computer is only year old, microsoft's technical support wanted
$600.00 to answer this question PLEASE Help me....

 

[Leonard Grey]

Can't help you with Internet Explorer when you don't say what version
you have or what version of Windows (with service pack) you are using.

In general: That message is typically caused by an incompatible or
damaged browser add-on or a malware infection.

 

[Gerry]

OREGON MOM

Find the error in Event viewer and post a copy.

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

$600.00 to answer this question That's a scam! I find it difficult to
believe that Microsoft would ask that amount. How certain are you that it
was really Microsoft?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[OREGON MOM]

Gerry.... of course i couldnt figure out how to post the error message put i
did go to event viewer it is Event ID 1001 Source is Application Error...
Thankyou for trying to help me

 

[nass]

This Error message keeps popping up when im on the internet, this just
started the message reads.....Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience.
It then has three boxes to click on Debug, Send, Dont Send, it dosnt matter
which box you click on it then kicks you off internet and you lose
everything, Computer is only year old, microsoft's technical support wanted
$600.00 to answer this question PLEASE Help me....

Error message when you open a Web page in Windows Internet Explorer 7:
"Internet Explorer has encountered a problem and needs to close"
http://support.microsoft.com/kb/936904

How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213/
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

"Error message in Internet "Explorer 7 Internet Explorer cannot display
the webpage""
http://support.microsoft.com/kb/926431
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

Error message when you click a combo box control on a Windows Vista-based
computer that is running Windows Internet Explorer 7 and the Fingerprint
Reader: "Internet Explorer has encountered a problem and needs to close"
http://support.microsoft.com/kb/933309

HTH.
nass

 

[Peter Foldes]

*****Source is Application Error.*****

And what is the rest of the error message? Which OS and SP level and IE version is
also needed to try to give you a correct answer

 

[Gerry]

OREGON MOM

Unfortunately there are an infinite variations of that Event ID from that
Source so your answer does not help. This more detailed explanation may make
how to post Event Viewer Reports easier for you.

You right click on the Report in the list and select Properties. In the
window, which appears are three buttons towards the top right of the window.
The top one has an arrow up, underneath is an arrow down and third is a
button resembling two pages. Click the button and close Event Viewer. It is
not obvious but this action places a copy of the button in your Clipboard.
Now start your message (email) and do a paste into the body of the message.
Make sure this is the first paste after exiting from Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~