Error message

[koalabear]

I get an error message that states ie needs to close, sorry for the
inconvience. This occurs every time I want to x out or close a web page. Then
I an forced to look at the desktop again. I run XP 2002 service pack 3.

 

[Andrew E.]

Open event viewer,click on the event/warning associated with it,get details.

 

[nass]

I get an error message that states ie needs to close, sorry for the
inconvience. This occurs every time I want to x out or close a web page. Then
I an forced to look at the desktop again. I run XP 2002 service pack 3.

"Webpage cannot be displayed":
http://support.microsoft.com/kb/942818
Error message when you open a Web page in Windows Internet Explorer 7:
"Internet Explorer has encountered a problem and needs to close"
http://support.microsoft.com/kb/936904

How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213/
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Click on Connections tab then click LAN Settings Button, there make sure
nothing checked.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest)

and click Apply then [OK] to close the IE properties

Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
RootkitRevealer v1.71
By Bryce Cogswell and Mark Russinovich
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx


Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

HTH
nass