Error Message

[Mark]

Hello,

Hoping that someone can help me with the following error message which
directs me to "c:\19875fd7ff61740fd735\", which does not locate on my
computer.

Does anyone have some insight into this unusual occurance?

Thank you!

 

[Mark]

Hi,

It occurs when I use the Internet Explorer to access my work email.

Thanks,

Mark

 

[R. Steven Kadish]

Mark,

The folder the error references may be a hidden or system folder. Do you
know how to change your view settings to see these files?

Good luck,
- Steve

 

[Mark]

Steve,

No, I'm afraid not. Any hints?

Thanks!!

Mark

 

[Gerry]

Mark

Go to Start, Control Panel, Folder Options, View, Advanced Settings and
verify that the box before "Show hidden files and folders" is checked
and "Hide protected operating system files " is unchecked. You may need
to scroll down to see the second item. You should also make certain that
the box before "Hide extensions for known file types" is not checked.

What are your anti-virus and anti-spyware arrangements? What firwall are
you using?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Mark]

Hello,

I have "verizon" spyware, virus and firewall protection.

Thank you!

 

[Mark]

I did as you suggested, to no avail.

Thanks,

 

[Gerry]

Mark

Look in the System and Application logs for an error report for the last
time it occurred.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Mark]

Here is the relevant error message---I sent it to MicroSoft---they failed to
recognize the error.

Anyway, hope this helps,
Thanks!

Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 5/4/2008
Time: 2:18:35 PM
User: MYOFFICE\HP_Administrator
Computer: MYOFFICE
Description:
Product: Microsoft Outlook Web Access S/MIME -- Configuration failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 36 43 46 30 38 41 44 {6CF08AD
0008: 32 2d 30 30 43 35 2d 34 2-00C5-4
0010: 41 36 33 2d 42 37 34 42 A63-B74B
0018: 2d 32 45 46 46 46 41 46 -2EFFFAF
0020: 45 42 45 31 41 7d EBE1A}

 

[PA Bear [MS MVP]]

Is IE7 installed? Are you using OWA (Outlook Web Access)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Mark wrote:

 

[Mark]

Yes, I'm using OWA, but don't know if IE7 is installed.
Thanks,
Mark

 

[PA Bear [MS MVP]]

Check your IE version via IE Help | About.

Is this a sudden, new problem or an ongoing one?

 

[Mark]

Hello,

Yes, this just happeaned - everything was fine, then without warning, had
this error occur. Very unusual.........