error message when opening Calendar Printing Assistant

I

ila95472

I installed Calendar Printing Assistant, but when I attempted to open it, I
got an error message:
Cannot connect to Microsoft Office Outlook 2007. Please restart Microsoft
Office Outlook 2008 and Calendar Printing Assistant. Original Microsoft
Office Outlook 2008 error message: Object reference not set to an instance
of an object.
 
N

Nikki Peterson

You may need to run the "fixmapi.exe". Very simple,
totally painless.

- Click START
- Click RUN
- Type %windir%\system32\fixmapi.exe
- Click OK
- Restart the machine

See http://support.microsoft.com/kb/927676 for info.

Nikki

I installed Calendar Printing Assistant, but when I attempted to open it, I
got an error message:
Cannot connect to Microsoft Office Outlook 2007. Please restart Microsoft
Office Outlook 2008 and Calendar Printing Assistant. Original Microsoft
Office Outlook 2008 error message: Object reference not set to an instance
of an object.
 
I

ila95472

Thanks for responding. I tried running "fixmapi.exe" as suggested and
rebuilt the computer's index catalog (whatever that means), but Calendar
Printing Assistant is still is not working/connecting with Outlook. Any
other suggestions?
 
N

Nikki Peterson

Sorry, that about kills my knowledge base of fixes for the Calendar
Assistant. Can you share the ENTIRE error message that you get
when you try and run it?

Nikki

Thanks for responding. I tried running "fixmapi.exe" as suggested and
rebuilt the computer's index catalog (whatever that means), but Calendar
Printing Assistant is still is not working/connecting with Outlook. Any
other suggestions?
 
I

ila95472

The complete error message:
Cannot connect to Microsoft Office Outlook 2007. Please restart Microsoft
Office Outlook 2008 and Calendar Printing Assistant. Original Microsoft
Office Outlook 2008 error message: Object reference not set to an
instance of an object.
 
N

Nikki Peterson

Microsoft Office Outlook 2008 is for Mac. The Calendar Printing
assistant is for Microsoft Office Outlook 2007.

I do not believe they are compatible.

Nikki

The complete error message:
Cannot connect to Microsoft Office Outlook 2007. Please restart Microsoft
Office Outlook 2008 and Calendar Printing Assistant. Original Microsoft
Office Outlook 2008 error message: Object reference not set to an
instance of an object.
 
I

ila95472

I'm sorry. I type 2008 by mistake. It is supposed to read
Cannot connect to Microsoft Office Outlook 2007. Please restart Microsoft
Office Outlook 2007 and Calendar Printing Assistant. Original Microsoft
Office Outlook 2007 error message: Object reference not set to an instance
of an object.
I am using Outlook 2007 and Windows Vista.
 
N

Nikki Peterson

Do you have Outlook open when you run the Calendar
Printing Assistant?

It will be a separate "sort" of program. It is on the Start menu,
- All Programs, Microsoft Office, Microsoft Office Tools.
Just lauch this separate application (Open it) and it will work
in conjunction with your Outlook Calendar. (It will find your
Calendar in Outlook by itself).

This confused me a bit when I first installed it. =)

Nikki

I'm sorry. I type 2008 by mistake. It is supposed to read
Cannot connect to Microsoft Office Outlook 2007. Please restart Microsoft
Office Outlook 2007 and Calendar Printing Assistant. Original Microsoft
Office Outlook 2007 error message: Object reference not set to an instance
of an object.
I am using Outlook 2007 and Windows Vista.
 
I

ila95472

I did. Even if Outlook 2007 is not opened, Calendar Printing Assistant will
open Outlook when Calendar Printing Assistant is launched at Microsoft Office
Tools. I tried launching Calendar Printing Assistant with Outlook opened as
well as closed and both gave me the same error message on the Calendar
Printing Assistant screen about not being able to connect. I've searched the
internet for similar situation and found a few users with the same problem,
but without any solutions. I don't know if it has anything to do with Window
Vista or compatibility with other software I have. I even searched Microsoft
sites for what "Object reference not set to an instance of an object" means,
but it's too technical for me.
 
N

Nikki Peterson

I am thinking that something did not get installed normally.
Did you use the default settings when you did the install for Office?
Did you use the default settings when you did the install for the
Printer Assistant?
Is your copy of Office 2007 registered and activated?

Nikki

I did. Even if Outlook 2007 is not opened, Calendar Printing Assistant will
open Outlook when Calendar Printing Assistant is launched at Microsoft
Office
Tools. I tried launching Calendar Printing Assistant with Outlook opened as
well as closed and both gave me the same error message on the Calendar
Printing Assistant screen about not being able to connect. I've searched
the
internet for similar situation and found a few users with the same problem,
but without any solutions. I don't know if it has anything to do with
Window
Vista or compatibility with other software I have. I even searched
Microsoft
sites for what "Object reference not set to an instance of an object" means,
but it's too technical for me.
 
N

Nikki Peterson

Do you use Exchange Server?

Nikki

I am thinking that something did not get installed normally.
Did you use the default settings when you did the install for Office?
Did you use the default settings when you did the install for the
Printer Assistant?
Is your copy of Office 2007 registered and activated?

Nikki

I did. Even if Outlook 2007 is not opened, Calendar Printing Assistant will
open Outlook when Calendar Printing Assistant is launched at Microsoft
Office
Tools. I tried launching Calendar Printing Assistant with Outlook opened as
well as closed and both gave me the same error message on the Calendar
Printing Assistant screen about not being able to connect. I've searched
the
internet for similar situation and found a few users with the same problem,
but without any solutions. I don't know if it has anything to do with
Window
Vista or compatibility with other software I have. I even searched
Microsoft
sites for what "Object reference not set to an instance of an object" means,
but it's too technical for me.
 
I

ila95472

I do not use Exchange Server.
I installed Microsoft Office Small Business 2007 Upgraded Version with the
help of Microsoft support when I purchased the software in June. It is
registered and activated.
I downloaded Calendar Printing Assistant and installed it as administrator.
I just following the installation instruction, so I guess it's the default
setting.
 
N

Nikki Peterson

I am at a loss as to what to tell you at this point. I hesitate to have
you rebuild your profile, as this may be an exercise in futility, but
it may help. Another possible solution, uninstall the Calendar
Printing Assistant and reinstall using the download on Microsoft.

http://office.microsoft.com/en-us/outlook/HA101687211033.aspx

It could be that your registry has just simply gotten stomped and
you may need to rebuild your actual Vista profile. This would be
another possible solution, that may or may not work. I would hate
to have you start trying a bunch of possible solutions that are just
simply guesses.

I would suggest that perhaps it is time to ask Microsoft if they are
aware of any issues that involve one of your programs and the
Printing Assistant.

If you have any other addin's, perhaps that are accessing the
MAPI32.dll at the same time as Outlook 2007 Printing Assistant
and just plain 'ol aren't sharing nicely.

Nikki

I do not use Exchange Server.
I installed Microsoft Office Small Business 2007 Upgraded Version with the
help of Microsoft support when I purchased the software in June. It is
registered and activated.
I downloaded Calendar Printing Assistant and installed it as administrator.
I just following the installation instruction, so I guess it's the default
setting.
 
I

ila95472

Thanks for all your help. I went back to the Calendar Printing Assistant
download page on Microsoft.com and check the system requirements. It said
that the supported Operating Systems: Windows Server 2003 Service Pack 1;
Windows XP Service Pack 2. I am going to take it that it means I need to
have Windows Server to use this software, even though I can't find any other
mention anywhere else. Oh, well, I'll just have to find another way to print
the calendars in overlay.
 
B

Bob I

Then I wonder if it isn't something to do with the security settings in
Vista? I'm not real familiar with Vista, but installing with Admin.
permissions and UAC disabled usually fixes most of the gotchas.
 
I

ila95472

I did install Calendar Printing Assistant as administrator and it didn't make
any difference. However, I did find out something interesting as someone
suggested to do: Calendar Printing Assistant is not listed on the "Add-ins"
list in the Outlook "Trust Center". I don't know what it means.
 
I

ila95472

How do I do that? It's not on the "Add-Ins available" list. I don't know
where to look to add it to the list.
 

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