Error message when closing IE

[Guest]

Every time I close IE, I get an error message that says "Internet Explorer
has encountered a problem and needs to close."

I have automatic updates and have made sure that I have downloaded all
fixes, etc.

Not sure what else I need to do??

Thanks
Brandi

 

[Don Varnau]

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reinstall, or
not reinstall, a program. The culprit is probably not your firewall, but
turn on the Windows Firewall (from Control Panel or Security Center) before
disabling a third-party firewall.

If not caused by a legitimate program...
Start by running BHODemon 2.0 from
http://www.majorgeeks.com/download3550.html The offender may simply be a
BHO.

Then you should also download, update and run Ad-aware, Spybot and (if
running WinXP) MS Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

I have the same problem and will try Don's idea too. I had already read up
on this and completely removed Morpheus from my computer and edited registry
as well. But still same problem. Running Webroot Spy Sweeper momentarily
and will post answer.