Error message 0x80040702

T

Terence

I partially removed Samsung pc Suite leaving some of it behind.When I try to
uninstall I get error message 0x80040702 Description : Failed to load DLL:
ISUtil
Anyone tell me why it won't uninstall ? Using XP Home
 
P

Patrick Keenan

Terence said:
I partially removed Samsung pc Suite leaving some of it behind.When I try
to
uninstall I get error message 0x80040702 Description : Failed to load
DLL:
ISUtil
Anyone tell me why it won't uninstall ? Using XP Home

You get this message and uninstall fails because you have removed key parts
of the uninstaller, essentially breaking the uninstaller. This may be due
to an error on your part, or a flaw in the partial uninstall routine; it
doesn't really matter which.

If you need to remove the whole thing, and you don't want to do it manually,
re-install it to the same place. You can then run the uninstaller
(sometimes a reboot is required between the two steps). You'll be done in
no time.

HTH
-pk
 
T

Terence

Patrick thanx for replying but believe me I have tried all that and about 6MB
still remains no matter what.
 
P

Patrick Keenan

Terence said:
Patrick thanx for replying but believe me I have tried all that and about
6MB
still remains no matter what.

In that case, you need to hunt it down and delete it.

HTH
-pk
 

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