Error message: (0x8004060c)

G

Guest

We are running Exchange 2000 on our server, and Outlook 2003 on the
workstations. One client is getting the error message (0x8004060C): 'The
message store has reached its maximum size. To reduce the amount of data in
this message store, select some items that you no longer need, and
permanently delete them.' She deleted alot and also archived, but still gets
the error message. Actually the size of her mailbox is not as large as other
clients.

Any suggestions would be greatly appreciated!! Thanks!
 
B

Brian Tillman

charlie_05 said:
We are running Exchange 2000 on our server, and Outlook 2003 on the
workstations. One client is getting the error message (0x8004060C):
'The message store has reached its maximum size. To reduce the
amount of data in this message store, select some items that you no
longer need, and permanently delete them.' She deleted alot and also
archived, but still gets the error message. Actually the size of her
mailbox is not as large as other clients.
Click to expand...

Is she using cached Exchange mode? Is she using a PST?
 
G

Guest

Hi Brian, She is using a PST. Her Cached Exchange Mode is currently turned
off. A while back she had it turned on because that is the only way to use
her junk email filter. It seems like we turned it off because of a conflict.
Should this be turned back on?

Thanks so much!
 
B

Brian Tillman

charlie_05 said:
Her PST is only 1376KB, and yes it is a 97-2002 style PST.
Click to expand...

How is she connecting to the Exchange server? The message seems to indicate
that either her PST is too large (which appears to be not the case) or her
Exchange mailbox is too full.
 
P

parisiscott

Joined
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it seems u hav already deleted sum unimportant files nxt step is
u hav to compress d pst file and restart d outlook express if d error is removed den its ok otherwise ur pst file is damaged
to recover ur damaged files if dey r really imp u hav to take help from sum third party recovery software. i hav used one such software it wrks really well u can also download it from
http://www.pst-recovery.net/
 

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