archive.pst has reached it's maximum size ?

Discussion in 'Microsoft Outlook Discussion' started by Bob, Mar 10, 2010.

  1. Bob

    Bob Guest

    Hello,

    I have auto archive running on clients outlook 2003. The path that I save
    the archive.pst is on a server on my LAN, all of the users are local, so is
    the 2003 exchange server.

    I found an error that puzzles me --- one one users archive I found the
    following error ---

    error while archiving folder "inbox" "sent items" in store mailbox - ####
    the file --- the \\\\\ (path to the server)\archive.pst has reached it's
    maximum size. To reduce the amount of data in this file, permanently delete
    them.

    Now --- here is the confusing part ----

    I have a lot of disk space on the server, and ---- this users archive.pst
    file is 1.9GB, yet ---- I have users archive files that are up to 12 GB !!

    Does anyone know why I would get a message on one clients archive.pst file
    that the file reached maximum size ? yet I have other clients on the same
    LAN/same server who has archive.pst files 12GB in size.

    Thanks,
    Bob
     
    Bob, Mar 10, 2010
    #1
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  2. That user probably upgraded from a previous version of Outlook and brought
    that archive.pst file with them. The old format PST files were limited to
    2GB in size and tended to corrupt when they got close to that. Make a new
    archive.pst file for them in Outlook 2003 (unicode) format and move the
    content from the old one.

    For more info on this see this:
    http://www.officeforlawyers.com/outlook/tsol.htm

    --
    -Ben-
    Ben M. Schorr, MVP
    Roland Schorr & Tower
    http://www.rolandschorr.com
    http://www.officeforlawyers.com/outlook.html
    Author: The Lawyer's Guide to Microsoft Outlook 2007:
    http://tinyurl.com/ol4law-amazon

    "Bob" <> wrote in message
    news:...
    >
    > Hello,
    >
    > I have auto archive running on clients outlook 2003. The path that I save
    > the archive.pst is on a server on my LAN, all of the users are local, so
    > is
    > the 2003 exchange server.
    >
    > I found an error that puzzles me --- one one users archive I found the
    > following error ---
    >
    > error while archiving folder "inbox" "sent items" in store mailbox - ####
    > the file --- the \\\\\ (path to the server)\archive.pst has reached it's
    > maximum size. To reduce the amount of data in this file, permanently
    > delete
    > them.
    >
    > Now --- here is the confusing part ----
    >
    > I have a lot of disk space on the server, and ---- this users archive.pst
    > file is 1.9GB, yet ---- I have users archive files that are up to 12 GB !!
    >
    > Does anyone know why I would get a message on one clients archive.pst file
    > that the file reached maximum size ? yet I have other clients on the same
    > LAN/same server who has archive.pst files 12GB in size.
    >
    > Thanks,
    > Bob
    >
     
    Ben M. Schorr, MVP, Mar 10, 2010
    #2
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  3. Bob

    VanguardLH Guest

    Bob wrote:

    > I have auto archive running on clients outlook 2003. The path that I save
    > the archive.pst is on a server on my LAN, all of the users are local, so is
    > the 2003 exchange server.
    >
    > I found an error that puzzles me --- one one users archive I found the
    > following error ---
    >
    > error while archiving folder "inbox" "sent items" in store mailbox - ####
    > the file --- the \\\\\ (path to the server)\archive.pst has reached it's
    > maximum size. To reduce the amount of data in this file, permanently delete
    > them.
    >
    > Now --- here is the confusing part ----
    >
    > I have a lot of disk space on the server, and ---- this users archive.pst
    > file is 1.9GB, yet ---- I have users archive files that are up to 12 GB !!
    >
    > Does anyone know why I would get a message on one clients archive.pst file
    > that the file reached maximum size ? yet I have other clients on the same
    > LAN/same server who has archive.pst files 12GB in size.


    2GB (1.87GiB) remains the file size limit for ANSI .pst files. You'll need
    to convert it to a Unicode .pst file if you want to exceed the 2GB limit.

    http://www.google.com/search?q=+outlook++convert++ansi++unicode++pst

    Also, .pst files (and Outlook) were not designed for access across a
    network. When the network connection is lost, there is no graceful release
    of the file. The slamming close of the file due to a lost handle can result
    in corruption of the .pst file. All .pst files should be on local drives
    where Outlook is ran. So it is possible the user corrupted their .pst file
    although they were probably just obeying what they were told to do by
    someone that setup to archive files on networked drives (shame on you).

    http://support.microsoft.com/kb/297019
     
    VanguardLH, Mar 11, 2010
    #3
  4. Bob

    Bob Guest

    "VanguardLH" wrote:

    > Bob wrote:
    >
    > > I have auto archive running on clients outlook 2003. The path that I save
    > > the archive.pst is on a server on my LAN, all of the users are local, so is
    > > the 2003 exchange server.
    > >
    > > I found an error that puzzles me --- one one users archive I found the
    > > following error ---
    > >
    > > error while archiving folder "inbox" "sent items" in store mailbox - ####
    > > the file --- the \\\\\ (path to the server)\archive.pst has reached it's
    > > maximum size. To reduce the amount of data in this file, permanently delete
    > > them.
    > >
    > > Now --- here is the confusing part ----
    > >
    > > I have a lot of disk space on the server, and ---- this users archive.pst
    > > file is 1.9GB, yet ---- I have users archive files that are up to 12 GB !!
    > >
    > > Does anyone know why I would get a message on one clients archive.pst file
    > > that the file reached maximum size ? yet I have other clients on the same
    > > LAN/same server who has archive.pst files 12GB in size.

    >
    > 2GB (1.87GiB) remains the file size limit for ANSI .pst files. You'll need
    > to convert it to a Unicode .pst file if you want to exceed the 2GB limit.
    >
    > http://www.google.com/search?q=+outlook++convert++ansi++unicode++pst
    >
    > Also, .pst files (and Outlook) were not designed for access across a
    > network. When the network connection is lost, there is no graceful release
    > of the file. The slamming close of the file due to a lost handle can result
    > in corruption of the .pst file. All .pst files should be on local drives
    > where Outlook is ran. So it is possible the user corrupted their .pst file
    > although they were probably just obeying what they were told to do by
    > someone that setup to archive files on networked drives (shame on you).
    >
    > http://support.microsoft.com/kb/297019
    > .
    >


    Concerning .pst files staying on users desktops. They still must be backed
    up, desktops are not backed up, only servers by Symtec Backup Exec 12.5. In
    house users store their data in their user folder on a file server.

    The only option I see is to use the Microsoft Backup on their desktops (XP
    professional), run a scheduled backup to - "Choose a place to save your
    backup", and put the archive.pst file on a server that way.

    Does that sound better/more safe and just pointing archive.pst file right
    to the server during the auto archive ?

    All opinions appreciated.

    Thanks,
    Bob
     
    Bob, Mar 11, 2010
    #4
  5. On 3/11/2010 9:11 AM, Bob wrote:
    > Concerning .pst files staying on users desktops. They still must be backed
    > up, desktops are not backed up, only servers by Symtec Backup Exec 12.5. In
    > house users store their data in their user folder on a file server.
    >
    > The only option I see is to use the Microsoft Backup on their desktops (XP
    > professional), run a scheduled backup to - "Choose a place to save your
    > backup", and put the archive.pst file on a server that way.
    >
    > Does that sound better/more safe and just pointing archive.pst file right
    > to the server during the auto archive ?
    >
    > All opinions appreciated.
    >
    > Thanks,
    > Bob
    >

    I use Synctoy2 for jobs like that rather than a backup process.

    Still, you have an organizational matter. Just keep the mail on
    Exchange. Disk space cost is negligible. Your 2003 server can support up
    to 75GB per mail store. Exchange 2007 lifts this limit.

    I personally override users' ability to have a local archive.pst through
    group policy. http://technet.microsoft.com/en-us/library/cc179124.aspx
    --
    Leonid S. Knyshov
    Crashproof Solutions
    510-282-1008
    Twitter: @wiseleo
    http://crashproofsolutions.com
    Microsoft Small Business Specialist
    Try Exchange Online http://bit.ly/free-exchange-trial
    Please vote "helpful" if I helped you :)
     
    Leonid S. Knyshov // SBS Expert, Mar 11, 2010
    #5
  6. Bob

    VanguardLH Guest

    Bob wrote:

    > VanguardLH wrote:
    >
    >> Also, .pst files (and Outlook) were not designed for access across a
    >> network. When the network connection is lost, there is no graceful release
    >> of the file. The slamming close of the file due to a lost handle can result
    >> in corruption of the .pst file. All .pst files should be on local drives
    >> where Outlook is ran. So it is possible the user corrupted their .pst file
    >> although they were probably just obeying what they were told to do by
    >> someone that setup to archive files on networked drives (shame on you).
    >>
    >> http://support.microsoft.com/kb/297019

    >
    > Concerning .pst files staying on users desktops. They still must be backed
    > up, desktops are not backed up, only servers by Symtec Backup Exec 12.5. In
    > house users store their data in their user folder on a file server.


    It's been around 4 years since I was at a company that used the enterprise
    version of Symantec Backup. It has a client that runs on the workstations
    to connect to their backup server. This allows the workstations to get
    backed up (usually with incremental backups). Of course, it probably costs
    so much for each seat or each block of seats so maybe your company went with
    an enterprise-level backup program but went cheap on not getting the
    licenses for the clients to put on your workstations.

    > The only option I see is to use the Microsoft Backup on their desktops (XP
    > professional), run a scheduled backup to - "Choose a place to save your
    > backup", and put the archive.pst file on a server that way.
    >
    > Does that sound better/more safe and just pointing archive.pst file right
    > to the server during the auto archive ?


    If Outlook is *closed* at the time the backup is made then you have a good
    copy of the .pst file to save to backup. If the users NEVER open their
    archive.pst file then archiving to that file won't leave an open file handle
    on it which means a backup will work (the file won't be inuse). However,
    later when the user wants to use that .pst file, you will need to copy it to
    their local host so then can open it with the instance of Outlook that is
    running local on that host.
     
    VanguardLH, Mar 12, 2010
    #6
  7. "Bob" <> wrote in message
    news:...

    > The only option I see is to use the Microsoft Backup on their desktops (XP
    > professional), run a scheduled backup to - "Choose a place to save your
    > backup", and put the archive.pst file on a server that way.


    There's another way as well. As part of the login script, supply a BAT that
    copies the PSTs on the local system to the server. Your normal server backups
    will then have access to fairly new PSTs that aren't locked by Outlook while
    still allowing Outlook to operate on local PSTs.

    > Does that sound better/more safe and just pointing archive.pst file right
    > to the server during the auto archive ?


    It's not likely that an Archive PST on a network share will be damaged, but
    why take the chance?
    --
    Brian Tillman [MVP-Outlook]
     
    Brian Tillman [MVP-Outlook], Mar 12, 2010
    #7
  8. Bob

    scottlionel

    Joined:
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    As far as I understood your problem, I think the user is still have a archive.pst file brought from an older version of Outlook having a limitation of only 2GB. You are supposed to create a new archive.pst file. This certainly will suppress the issue.

    For doing the same, disconnect the archive, exit Outlook and rename the file to something different. Next time when the auto archive option will execute, it will create an archive by itself but with an increased size.

    For more information on the same, refer to: http://www.msoutlook.info/question/393
    http://splitpstfiles.com
     
    scottlionel, Jul 23, 2012
    #8
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