error code 7

M

mike

can anyone advise me on this problem
im trying to install xp pro to a new hard drive but i get
the message file\i386\ntkrnlmp.exe could not be loaded
the error code is 7
setup cannot continue
 
P

P Mossel

i'm trying to install xp pro to a new hard drive
message: file\i386\ntkrnlmp.exe could not be loaded
the error code is 7
setup cannot continue
Click to expand...
Quoting KB article 812580:
When you upgrade from either Microsoft Windows 98 or
Microsoft Windows Millennium Edition to Windows XP, you
may receive the following error message:

ntkrnlmp.exe could not be loaded
Error Code 7

CAUSE
This issue may occur if Windows XP Setup incorrectly
identifies the number of processors in your computer. The
Ntkrnlmp.exe file is part of Windows XP multiple-
processor support. The Ntkrnlmp.exe file is installed if
Windows XP Setup incorrectly identifies the number of
processors in your computer.
RESOLUTION
To resolve this issue:
Perform the troubleshooting steps that are described in
the following Microsoft Knowledge Base article:
310064 HOW TO: Troubleshoot Windows XP Problems During
Installation When You Upgrade from Windows 98 or Windows
Me
 

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