error 504

[james]

Hi, i can recieve messages but cant seem to send them, when i go to send it
says error 504 (then it has my pc name) helo command rejected:need fully
qualified host name.

 

[Hal Hostetler [MVP-P/I]]

Please post the entire error message.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Gary VanderMolen]

Right-click on the error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[susana.v]

Hi, i can recieve messages but cant seem to send them, when i go to send
it
says error 504 (then it has my pc name) helo command rejected:need fully
qualified host name.

 

[james]

Hi
Here is the full error message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: '(e-mail address removed)', Server: 'mail.icfds.com', Protocol: SMTP,
Server Response: '504 <jamesalloubPC>: Helo command rejected: need
fully-qualified hostname', Port: 25, Secure(SSL): No, Server Error: 504,
Error Number: 0x800CCC79

 

[james]

Hi
Here is the full error message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: '(e-mail address removed)', Server: 'mail.icfds.com', Protocol: SMTP,
Server Response: '504 <jamesalloubPC>: Helo command rejected: need
fully-qualified hostname', Port: 25, Secure(SSL): No, Server Error: 504,
Error Number: 0x800CCC79

 

[Gary VanderMolen]

That SMTP mail server is unusually fussy. I suggest you replace it
with a different SMTP server, like the one belonging to your ISP.

--
Gary VanderMolen, MS-MVP (Mail)

Hi
Here is the full error message

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: '(e-mail address removed)', Server: 'mail.icfds.com', Protocol: SMTP,
Server Response: '504 <jamesalloubPC>: Helo command rejected: need
fully-qualified hostname', Port: 25, Secure(SSL): No, Server Error: 504,
Error Number: 0x800CCC79

Please post the entire error message.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com