G
Guest
I have a brand new Dell Latitude D620, running XP SP2. I am trying to
install printer software for an HP 5110 all-in-one. I have the original
installation CD. When I try to install, I get the followiong message:
"Error 1931. The Windows Installer service cannot update the system file
C:\WINDOWS\system32\msvcp60.dll because the file is protected by Windows.
You may need to update your operating system for this program to work
correctly."
I have checkced through the Windows XP KB, and I have dtermined that I
already have installed the latest WIndows Installer version (msi.dll
3.1.4000.2435)
If I click "OK" in the error message and continue through the printer
software installation it does not install correctly and will not function.
Any ideas?
Thanks.
install printer software for an HP 5110 all-in-one. I have the original
installation CD. When I try to install, I get the followiong message:
"Error 1931. The Windows Installer service cannot update the system file
C:\WINDOWS\system32\msvcp60.dll because the file is protected by Windows.
You may need to update your operating system for this program to work
correctly."
I have checkced through the Windows XP KB, and I have dtermined that I
already have installed the latest WIndows Installer version (msi.dll
3.1.4000.2435)
If I click "OK" in the error message and continue through the printer
software installation it does not install correctly and will not function.
Any ideas?
Thanks.