Error 0x800704c8

L

Louis Koo

I installed a clean version of Vista Ultimate on my office desktop 2 days
ago
and updated everything through Microsoft Update. Everything seemed fine
until I tried
to download a HP printer software which was about 245MB, when the download
was
finished and at the end of copying it to the HDD the error message popped
up:

"Error 0x800704C8: The requested operation cannot be performed on a file
with a
user-mapped section open"

Clicking Retry didn't help and I had to cancel the download eventually. Then
I tried to
download a smaller ATI driver software everything went ok. I have another
desktop at
home with the same OS and the problem didn't happen, the whole file
downloaded fine.
Searching Microsoft's knowledge base didn't return anything. I found it on
Google that it
might have been due to anti-virus software but stopping my anti-virus
software didn't help
either. Does anyone know the reason and is there a fix for this problem?

Louis
 

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