Error 0x80070091: The directory is not empty

[Guest]

I am receiving the error message in the subject line when I try to clear
the Adobe Reader 8.0 folder. I was having problems with Adobe starting
correctly and attempted to delete the folder. I decided to run the chkdsk
and Vista said it would schedule to run it at the next reboot. This did not
occur so I started Vista at the command line and ran chkdsk. It said there
was an error but would not fix it stating my hard drive was read-only. The
message said it would run it at the next reboot and again it did not occur.
I need to get this problem resolved and would like to know why Vista will not
allow me to run chkdsk.

 

[Guest]

When I try to uninstall I get a Internal Error 2330, 1392, C:\Program
Files\Adobe\Reader 8.0\Reader\Browser.

When I try to delete the physical folder from Windows Explorer or Command
Prompt it comes back with the directory is corrupted. I have tried to run
chkdsk but it won't start at bootup nor in safe mode with command prompt.

Any other ideas. I really need to get Adobe off and reinstall.

Chris

 

[Wiel]

Did you try to run uninstall using Run as Administrator?
Did you ever write something else in the Adobe directory after installing
Vista? You might8 be a victim of the new Vista 'File Virtualization'. See
http://support.microsoft.com/kb/927387/en-us.

Wiel

 

[Guest]

All thanks for responding to my question. Sadly I was forced to rebuild my
computer from scratch. Hopefully I will not have to do this in the future.

Chris

 

[John Van Cleve]

OK, so I am a computer neophyte in the grand scheme of things but two things ended up being successful for me.

Since I go to school online I have books that are only in PDF format. A real crapshoot when you have error 0x80070091 going on because it only seems to effect Adobe.

I did two things. Although the file is not capable of being deleted, the file can be renamed (since it is empty anyone it does not matter), so rename that adobe file anything you want. I named mine hg. if you look, those keys are right next to each other and could have typed asdf just as easily. Anyways, the file name is irrelevant. What occured is that file is now moved out of the way to allow a new adobe installation to take place. I downloaded Adobe 9 and it is working perfectly. Hope I don't need system restore because that still does not work, but at least I am moving forward and being able to use the program.

The more appropriate solution if you are not in a hurry, is to use the Windows boot disk. That will allow you to run chkdsk on the system before windows starts running. That means it fixes the files and we are good to go again. Then you also do not need to restart save all your work again.

Hope that helps. It worked for me... Just compiled all the data points from these messages and got me back on my feet. Thought I would just write a concise email that hopefully will help everyone.

EVC

 

[Paul Montgomery]

OK, so I am a computer neophyte in the grand scheme of things but two things ended up being successful for me.

[snip]

You replied to a REALLY OLD thread (May thru Oct 2007) and to make
matters worse you changed the subject name. Not cool.

Few - if ANY - of the people viewing your post have a clue what you
are talking about because we don't see all the old posts that you
see. You should quote what you are replying to, much as you see
others have done in many of the posts you see on that forum.

That forum leeches the vast majority of its posts from Microsoft
servers and mingles them with posts from forum users - a very small
group compared to the rest of us. So most of what you see there comes
from the outside.

How can you tell "outsiders" from forum users? WE are listed as
"guest" and/or our number of posts are "n/a".

If you plan to continue following the groups listed on that forum,
or would like to find hundreds more that aren't listed, you should
give serious thought to using a news reader. It's much faster and
way more flexible than the medium you are using now.

There are several free news readers available. Windows Mail is one
of them, and is a great tool to get you started. It's also very easy
to set up.

Accessing news groups With Windows Mail by John Barnett:
http://vistasupport.mvps.org/accessing_newsgrousp_with-windows_mail.htm
http://tinyurl.com/3avt5q