Emails in Outlook Deletes After 5 Days

L

LJones

Normally, emails should stay in the IN BOX until I delete them, but they are
automatically deleting after 5 days. They then appear in my DELETED BOX.
Does anyone have a clue as to how to fix this? Thank you.
 
D

Diane Poremsky {MVP}

what type of email account do you have? is this happening on your mail
server? outlook has an option to delete mail left on server after 5 days.











** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
B

Brian Tillman

LJones said:
Normally, emails should stay in the IN BOX until I delete them, but
they are automatically deleting after 5 days. They then appear in
my DELETED BOX. Does anyone have a clue as to how to fix this? Thank
you.
Click to expand...

Check your autoarchive settings. Do you have autoarchive enabled and, if
so, is it configured to delete instead of save?
 
B

Bob I

Brian said:
A rule can't do that. Rules act only when messages arrive.
Click to expand...

Oh, thank you for that information. I suppose the OP is clearing it in
the "archive setting" then.
 

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