Email type shows up as EX - need to change it to SMTP

[Guest]

I am running Exchange Server 2003 under SBS 2003 for a small (5-user)
organization. These users used to use a different Exchange Server, but now
are using this Exchange Server only for shared contacts and calendar; their
email is being handled by a 3rd-party SMTP server.
Outlook 2002 and 2003 are running on the client systems. When a user goes to
create a new email message, names from the "Global Address List" are
displayed, although I am not sure where this list is coming from, since no
GAL is displayed on the Server. Further, when users display the E-mail fields
for the names, the Email Address Type is "EX" -- I believe it should be SMTP.
Finally, if I click on the Address Book icon, display the Properties of one
of the names in the GAL, and then click on the E-mail Addresses tab, I see
the following two lines:
SMTP: (e-mail address removed)
X400:c=US;a=mysite.local;p=MYSITE;o=Exchange;s=Lastname;g=Firstname
As mentioned above, I do not want the Exchange server to handle email; I
have an external SMTP server for this. Can someone give provide some
suggestions as to how I can fix this problem? I am a relative novice when it
comes to Exchange.

Thanks in advance for your help.

 

[Diane Poremsky [MVP]]

You really need to ask in the exchange groups... but only the internal email
will be handled by the exchange server - and if properly configured, all
mail can be sent via the exchange server, not the pop account in the client,
but replies are received by the external SMTP (and either downloaded by
exchange or outlook). This gives the added benefit of keeping all internal
mail and documents internal, on a server you own.

There is a GAL on the exchange server - it holds the addresses for every
mailbox and mail-enabled public folder. To set another folder as default
when you open the address book, go to the address book's tools, option menu
and set a different one to show first.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/